Paw Prints Troubleshooting Articles RSS Feed
ERROR: Troubleshooting General Windows Print Spooler Problems
Added on Thu, Mar 12, 2015
If the Print Spooler won’t start you’ll have to find out what driver/dll it’s having issues with and remove it (at least temporarily; you can attempt to reinstall it after you get Paw Prints working): Open Computer Management and... Read More
ERROR: Free-Print Printer Appears to Charge
Added on Thu, Mar 12, 2015
Some printer/release station combos are funded directly by the departments¬†in which they are located (e.g. the Honors College Paw Prints printer). These release stations do not charge for print jobs. The release station will show the user’s... Read More
ERROR: Print Jobs Release to Printer but Fail to Print
Added on Tue, Sep 27, 2016
This is typically a problem with the printer. If this happens, please report it to the Printing & Plotting team via an email to ITHELP@clemson.edu. This can be caused by a.) the print server not being included in the allowed IP access ranges for... Read More
ERROR: Papercut printer failed to install - Windows
Added on Wed, Aug 18, 2021
Some solutions if Windows Print Deploy fails to install printers with errors similar to this:   CHECK CONNECTION TO PAPERCUT SERVER Open file explorer Go to address \\papercut.clemson.edu If you are prompted to login please see Credential... Read More