Paw Prints Troubleshooting Articles

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ERROR: Troubleshooting General Windows Print Spooler Problems
Added on Thu, Mar 12, 2015
If the Print Spooler won’t start you’ll have to find out what driver/dll it’s having issues with and remove it (at least temporarily; you can attempt to reinstall it after you get Paw Prints working): Open Computer Management and...
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ERROR: Free-Print Printer Appears to Charge
Added on Thu, Mar 12, 2015
Some printer/release station combos are funded directly by the departments in which they are located (e.g. the Honors College Paw Prints printer). These release stations do not charge for print jobs. The release station will show the user’s...
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ERROR: Print Jobs Release to Printer but Fail to Print
Added on Tue, Sep 27, 2016
This is typically a problem with the printer. If this happens, please report it to the Printing & Plotting team via an email to ITHELP@clemson.edu. This can be caused by a.) the print server not being included in the allowed IP access ranges for...
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ERROR: Papercut printer failed to install - Windows
Added on Wed, Aug 18, 2021
Some solutions if Windows Print Deploy fails to install printers with errors similar to this: CHECK CONNECTION TO PAPERCUT SERVER Open file explorer Go to address \\papercut.clemson.edu If you are prompted to login please see Credential...
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