Support & Services Sub-Categories

Support & Services Articles RSS Feed
HBO GO
Added on Mon, Jul 17, 2017
Students who are currently housed in one of our on campus residence halls will have access to this feature. Note: If the student is away for the summer or are do not currently have a residence hall listed on their account, they WILL NOT have access... Read More
TV Options in Dorms: Cable TV and Philo
Added on Tue, Aug 29, 2017
Cable TV It is important to note, the residence halls in Core Campus, Shoeboxes and Bryan Mall high-rises do not have coaxial connections so residents will need to utilize Philo Edu TV for TV service. If I prefer digital TV (coax connection), then... Read More
HOW TO: Locate the CCIT Support Center
Added on Fri, Nov 21, 2014
The CCIT Support Center has a Help Desk available for all students, faculty, staff and community members to come for IT assistance. Located on the second floor of Cooper Library, hours of operation are posted at the following website including... Read More
VPN on mobile devices
Added on Fri, Oct 13, 2017
To connect to Clemson VPN (CUVPN) on a mobile device, please follow the steps below:  First, make sure that you have registered for Duo Two-Factor Authentication  Some Clemson programs and systems require that a computer be located on campus... Read More
Windows 10 Student Image
Added on Wed, Mar 23, 2016
Operating System Windows 10 Enterprise 1607 64-bit Windows 10 Student Image Adobe Acrobat Reader DC Adobe Flash Player 24 NPAPI CCIT Student Printers and Plotters Cisco AnyConnect Secure Mobility Client 4.3.03086 Internet Explorer 11 Java 8... Read More
HOW TO: Find What Time You Signed Up for a Laptop Workshop
Added on Thu, Dec 4, 2014
To verify that you are registered for a Laptop Setup Workshop or to view the class time you have registered for, please follow the steps below: Open a web browser and navigate to clemson.edu/laptopreg When prompted, log in using your Clemson... Read More
OVERVIEW: Windows 7 Admin Image Software
Added on Tue, Apr 28, 2015
Operating System Windows 7 Enterprise 64-bit   Windows 7 Admin Image Adobe Flash Player 22 Adobe Reader DC  Cisco AnyConnect Secure Mobility Client 3.1.14018 Client for Open Enterprise Server Internet Explorer 11 Microsoft .NET framework 4.6.1... Read More
About: Misc Calls and Emails about Soil Samples
Added on Thu, May 11, 2017
From time to time you will get a user calling in about getting help with Home & Gardening information such as soil samples, gardening tips, and pesticide information. All tickets and calls can be directed to the Home & Garden Info Center for... Read More
my.Clemson: Video Tutorials
Added on Mon, Oct 19, 2015
Videos demonstrating features of the my.Clemson app can be found on the Clemson Mobile Youtube Channel   The following tutorials are currently available:  How to view Availability at Fike Recreation Center How to use the Computer Lab Finder How... Read More
OVERVIEW: Windows 7 Student Image Software
Added on Tue, Apr 28, 2015
Operating System Windows 7 Enterprise 64-bit   Windows 7 Student Image Adobe Flash Player 24 Adobe Reader DC CCIT Software Center CCIT Lab Printers & Plotters Cisco AnyConnect Secure Mobility Client 4.3.03086 Internet Explorer 11 Microsoft ... Read More
HOW TO: Open a SPSS file in SAS
Added on Fri, Jan 23, 2015
Opening a SPSS file in SAS Convert the SPSS file to a "portable" file in the SPSS program. Note: It should be available as an option in the Save As command.  Read More
Overview: New Students Housing
Added on Thu, Apr 27, 2017
In order for new students to see housing information on housing.clemson.edu, the user must pay their orientation and transition fee. After 24-48 hours the user will be able to access their housing assignments if they are available.   If a customer... Read More
OVERVIEW: Laptop Service and Repair
Added on Fri, Jan 30, 2015
To discover more information regarding CCIT laptop service and repair, please read the description below: In order for CCIT to perform services where we would have to check in your laptop (such as reimaging/reinstalling the operating system,... Read More
OVERVIEW: Ticketing System for CCIT
Added on Tue, Dec 2, 2014
To learn more about the ticketing system at CCIT, please read the descriptions below: Clemson Computing and Information Technology (CCIT) employs hundreds of technicians and specialists across dozens of departments and groups. The major collaboration... Read More
OVERVIEW: Windows 8.1 Student Image Software
Added on Tue, Apr 28, 2015
Operating System Windows 8.1 Enterprise 64-bit   Windows 8.1 Student Image Adobe Flash Player 17 Adobe Reader XI   CCIT Software Center CCIT Lab Printers & Plotters Cisco AnyConnect Secure Mobility Client 3.1.04072 Google Drive Internet... Read More
OVERVIEW: Windows 8.1 Admin Image Software
Added on Tue, Apr 28, 2015
Operating System Windows 8.1 Enterprise 64-bit Windows 8.1 Admin Image Adobe Acrobat Reader XI Adobe Flash Player 17 Cisco AnyConnect Secure Mobility Client 3.1.05187 Internet Explorer 11 Microsoft Office Microsoft Office Access 2013 Microsoft... Read More
About: Legal name Changes
Added on Thu, Apr 27, 2017
Some users may call in requesting their legal name is changed.     The user MUST have completed all legal actions to change their name prior to proceeding.     Employees need to contact HR:   1. Contact HR Phone: 864-656-2000 Email: http://www... Read More