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PaperCut Printer and Plotter Setup for Windows
Added on Fri, May 21, 2021
SETTING UP PAPERCUT PRINTERS AND PLOTTERS FOR WINDOWS Temporarily you will need to either be on campus or using CUVPN before sending print jobs to PaperCut.  Download and run the PaperCut Installer from Install.  You... Read More
HOW TO: Locate the CCIT Support Center
Added on Fri, Nov 21, 2014
The CCIT Support Center has a Help Desk available for all students, faculty, staff and community members to come for IT assistance. Located on the second floor of Cooper Library, hours of operation are posted at the following website including... Read More
VPN on Mobile Devices
Added on Fri, Oct 13, 2017
TO CONNECT TO CLEMSON VPN (CUVPN) ON A MOBILE DEVICE, PLEASE FOLLOW THE STEPS BELOW:  First, make sure that you have registered for Duo Two-Factor Authentication  Some Clemson programs and systems require that a computer be located on campus... Read More
Clemson Windows Laptop Setup
Added on Wed, Jul 22, 2020
If you are a new Clemson student with a Windows laptop, these steps will ensure your laptop is properly set up for use at Clemson and help you find important information about the Clemson computing environment.  *If videos do not load,... Read More
Recommended Laptops for 2022-2023
Added on Wed, Jul 22, 2020
 RECOMMENDED LAPTOPS FOR 2022-2023   Ordering for the recommended laptops is available using the links below in the chart or visiting the Campus Computer Store. Please call our computer store at (864) 656-0404 (Dell & Lenovo)  (864)... Read More
How do I update my local address?
Added on Thu, Aug 27, 2020
This article explains how to update your local address. Clemson users are periodically asked to review and update their personal information to ensure that university records are correct. As part of this process, your local address must be checked... Read More
Windows 10 Student Image
Added on Wed, Mar 23, 2016
Operating System Windows 10 Enterprise 1607 64-bit Windows 10 Student Image Adobe Acrobat Reader DC Adobe Flash Player 24 NPAPI CCIT Student Printers and Plotters Cisco AnyConnect Secure Mobility Client 4.3.03086 Internet Explorer 11 Java 8... Read More
my.Clemson: Video Tutorials
Added on Mon, Oct 19, 2015
Videos demonstrating features of the my.Clemson app can be found on the Clemson Mobile Youtube Channel   The following tutorials are currently available:  How to view Availability at Fike Recreation Center (click on Campus Recreation Facility... Read More
HOW TO: Open a SPSS file in SAS
Added on Fri, Jan 23, 2015
Opening a SPSS file in SAS Convert the SPSS file to a "portable" file in the SPSS program. Note: It should be available as an option in the Save As command.  Read More
HOW TO: Find What Time You Signed Up for a Laptop Workshop
Added on Thu, Dec 4, 2014
To sign up for a new student laptop setup workshop,   1. Open a web browser and navigate to Select Login with Clemson Credentials and log in using your Clemson username and your Clemson password.3. In the next... Read More
Steps to Complete Before Setting Up a Windows Laptop
Added on Wed, Jul 22, 2020
  It is recommended that you do these steps before completing your Clemson laptop setup: Complete all of your Windows updates. Here are three ways to find this: Go to Settings, Update & Security, Windows Update Go to the Windows Search,... Read More
OVERVIEW: Ticketing System for CCIT
Added on Tue, Dec 2, 2014
TO LEARN MORE ABOUT THE TICKETING SYSTEM AT CCIT, PLEASE READ THE DESCRIPTIONS BELOW: Clemson Computing and Information Technology (CCIT) employs hundreds of technicians and specialists across dozens of departments and groups. The major collaboration... Read More
About: Legal name Changes
Added on Thu, Apr 27, 2017
Some users may have had legal name changed.  Here are instructions to get this edited in Clemson systems.   The user MUST have completed all legal actions to change their name prior to proceeding.     EMPLOYEES NEED TO CONTACT HR:   1. Contact... Read More
OVERVIEW: Windows 7 Admin Image Software
Added on Tue, Apr 28, 2015
Operating System Windows 7 Enterprise 64-bit   Windows 7 Admin Image Adobe Flash Player 22 Adobe Reader DC  Cisco AnyConnect Secure Mobility Client 3.1.14018 Client for Open Enterprise Server Internet Explorer 11 Microsoft .NET framework 4.6.1... Read More
Username, Password, and XID
Added on Tue, Jul 21, 2020
Each new Clemson student has a username, an associated password, and an XID. What are these and how do you know what yours are? Username What is a Username? Upon acceptance, new students are assigned a Username.  Your Username is made up of... Read More
Printing & Plotting
Added on Wed, Jul 22, 2020
PRINTING & PLOTTING Print to any of our PaperCut stations from anywhere on campus! First download the print driver appropriate to your operating system by visiting Send your job to the print queue: “StudentPrinting”... Read More
Laptop Tips and Tricks
Added on Tue, Aug 4, 2020
Some laptop recommendations for Clemson users: Backup your data on a regular basis.  You cannot backup your important data in too many places; external hard drive, USB flash drive, the cloud. Set your computer up to automatically update... Read More
OVERVIEW: Windows 8.1 Admin Image Software
Added on Tue, Apr 28, 2015
Operating System Windows 8.1 Enterprise 64-bit Windows 8.1 Admin Image Adobe Acrobat Reader XI Adobe Flash Player 17 Cisco AnyConnect Secure Mobility Client 3.1.05187 Internet Explorer 11 Microsoft Office Microsoft Office Access 2013 Microsoft... Read More
Purchasing a Laptop
Added on Wed, Aug 12, 2020
INFORMATION ON PURCHASING A CLEMSON LAPTOP See the detailed specifications, prices and purchasing information for the 2022-2023 recommended student laptops. PREFERRED LAPTOPS BY MAJOR Many departments have indicated a preference for... Read More
Tech Support Program
Added on Wed, Jul 29, 2020
These sets of links list all of the College Consultants in the administrative and academic areas of the University. An Area Consultant, or College Consultant, is a member of a College or Division-level IT support group. A Lead (Area)... Read More
AAH Tech Support
Added on Wed, Jul 29, 2020
ARCHITECTURE, ARTS, AND HUMANITIES TECH SUPPORT  This department is included in the Distributed Support model. Note: Lead consultants names are underlined. Karen Parker ( 656-7651 Cris Wilson ( Read More
CCIT Service Desk
Added on Tue, Oct 27, 2020
CCIT Service Desk personnel includes the Help Desk, Call Center, Application Support, Telecom Customer Services, University Switchboard, IT Trainers, and Printing, Plotting, and Lab Support. Note: Lead names are in orange. Michael Belanger ... Read More
New Faculty and Staff
Added on Wed, Jul 22, 2020
What is my username and password? An employee Username is automatically generated when appointment transactions for employees are posted in the CUBS system. Each new employee should be notified of their username by their supervisor or they can... Read More
CECAS Tech Support
Added on Wed, Jul 29, 2020
ENGINEERING COMPUTING AND APPLIED SCIENCES TECH SUPPORT This department is included in the Distributed Support model. Note: Lead consultants names are underlined. PC Desktop Support and Administration – Clemson campus Email: PC-ADMINS... Read More
Setting Up Your Laptop
Added on Wed, Jul 22, 2020
All laptops coming to Clemson for the first time need to be set up for the Clemson environment. This is true whether you just purchased a new laptop from Clemson or are bringing a laptop from home.  Here are some ways to get your laptop set up: ... Read More
Retirees and Emeritus
Added on Wed, Aug 26, 2020
In accordance with Clemson University’s Username and Password Policy, on the day of retirement/termination, your Clemson Username will be deactivated. This means your access to Clemson employee resources will no longer be available. ... Read More
Laptop Recommendations
Added on Tue, Aug 4, 2020
LAPTOP RECOMMENDATIONS Each year CCIT develops a list of recommended laptops for incoming students based on current technology standards and the input of various colleges and departments.  You can find detailed specifications on the recommended... Read More
Clemson Apple Laptop Setup
Added on Wed, Jul 22, 2020
*If videos do not load, refresh the page If you have an Apple (Mac) laptop, follow along to ensure your laptop is properly set up for use at Clemson and to find important information about the Clemson computing environment. If you are an... Read More
New Student Info and Contacts
Added on Tue, Jul 21, 2020
MORE INFORMATION AND CONTACTS Is there anything else I need to do? To help you keep track of the steps you need to complete before starting full-time at Clemson, the Orientation office has provided a Page for Admitted Students.   Where can... Read More
Troubleshooting issues for parking services log in
Added on Wed, Sep 25, 2019
If a user is unable to log in to their Parking services account try the steps below: Note that Freshmen are not loaded into the system until mid to late July. Be sure they are using the preferred web browsers such as Google Chrome and Internet... Read More
Work for CCIT
Added on Wed, Aug 26, 2020
The CCIT Support Center serves as the primary point of contact for information technology issues at Clemson University. We are always looking for tech-savvy students with strong customer service skills who want to earn invaluable work experience... Read More
New Student Parents’ Information
Added on Tue, Jul 21, 2020
Deservedly so, parents are often just as excited (if not more so) than their new Tiger. We are glad to have you as a part of the Clemson family, but please be aware of restrictions you may face while helping your Tiger begin their new journey. As... Read More
Incoming Student Information
Added on Tue, Jul 21, 2020
When becoming a full-time student at Clemson University you will probably encounter some new technical terms and procedures. To help you with this process, the CCIT Customer Support Center has compiled this summary of some of the things you’ll... Read More
CCIT Get Help
Added on Tue, Jul 21, 2020
Here are some ways to get help from Clemson Computing and Information Technology. PHONE Call or text (864) 656-3494. We’ll try to resolve your issue immediately or generate a help ticket to track the issue and keep you updated by email.... Read More
Preferred Laptop by Major for 2022-2023
Added on Wed, Jul 22, 2020
Audio-Visual Classroom Technology
Added on Tue, Jul 28, 2020
Clemson facilities provide access to some of the latest audio-visual technologies and systems to further teaching, learning, research and enhance the ability to reach other campuses around the world.  Multiple groups within CCIT and the... Read More
COB Tech Support
Added on Wed, Jul 29, 2020
COLLEGE OF BUSINESS TECH SUPPORT This department is included in the Distributed Support model. Note: Lead consultants names are underlined. PC Desktop Support and Administration – Clemson campus Reba Purdessy ( Read More
Solution to Error on Macs Connecting to Oracle with Tableau
Added on Tue, Jan 17, 2023
There is an issue with connecting to Oracle on Macs with Tableau.  The solution is below. Here is the error that user would receive:      HERE IS THE SOLUTION: By default, Tableau’s drivers are in this directory: Macintosh HD/Library... Read More