Solution to Error on Macs Connecting to Oracle with Tableau

There is an issue with connecting to Oracle on Macs with Tableau.  The solution is below.

Here is the error that user would receive:

HERE IS THE SOLUTION:

By default, Tableau’s drivers are in this directory: Macintosh HD/Library/Tableau/Drivers 

Navigate to this directory and locate the file ojdbc8.jar

If the file is missing, download it here: https://www.oracle.com/database/technologies/appdev/jdbc-downloads.html

Copy and paste the ojdbc8.jar file to this directory: Macintosh HD/Users/[user name]/Library/Tableau/Drivers

This is a hidden directory, so you will need to turn on hidden files on Macs to see it.

Restart Tableau and connect to Oracle

If you have more questions email ITHELP@clemson.edu or call 864-656-3494.