FREQUENTLY ASKED QUESTIONS ABOUT DUOWHAT Two-factor authentication requires something you know (your Clemson password) and something you have (like a mobile phone, tablet or a smartphone app) as an added layer of security to prevent anyone else... Read More
Security
ANTIVIRUS Users who have Windows 10 or 11 can use Windows Defender as a part of their operating system. Employees or students can read more about anti-virus options here: https://ccit.clemson.edu/cybersecurity/how-to/anti-virus-software/ ... Read More
Clemson Login Check is available at https://whoami.clemson.edu . If you are not already logged in to the Clemson network, you may see a Clemson login screen. Next you will see a screen like this showing your full name, Clemson username, and... Read More
Problem: User entered a ticket stating that all of their files had been encrypted and now would have to pay a “ransom” to have their files decrypted. Sure enough, every .doc, .docx, .xlsx, .pdf, music file and picture were appended with... Read More
If you are a victim of a theft on campus, the first step you should take is to report it to the campus police by calling (864)656-2222. From there, the police will be able to work with CCIT security to try to locate your device if it has been... Read More
Security is a part of our everyday thinking in this day and age. Clemson University takes security seriously and wants our users to be vigilant and practice due diligence when it comes to security. It is important that our users understand what is... Read More
Starting 9/1/23, Clemson's general smtp server will no longer be available outside of Clemson's network. If you have an off-campus application, device, or email client that needs to send email, we suggest using Microsoft's SMTP service... Read More
The Microsoft spam filter is used for all Clemson/Exchange Outlook emails starting in July 2023. When encountering email marked as spam, accounts may notice the following: You will continue receiving yellow warning banners on messages from... Read More
If you see an email in your quarantine list that you believe should be whitelisted so it will not automatically go into email quarantine for Clemson users, send an email to ITHELP@clemson.edu . In the subject line put: Security -... Read More
REPORT EMAIL PHISHING INCIDENT Phishing emails continue to be a common way for cybercriminals to attempt to obtain sensitive information by disguising themselves as a trustworthy source. It’s important that Clemson users remain... Read More