Network, Phones and Cable

TROUBLESHOOTING COMMON TELEPHONE PROBLEMS Before requesting help, please follow the steps below to help troubleshoot the problem.   PROBLEM REMEDY Single line phone does not work Plug a different (working) phone into the wall jack. If... Read More

Click on the Network icon in the Windows taskbar. Click the eduroam network. Then click Connect. The Windows Security – Network Authentication windows will appear. Enter your username@clemson.edu and your network password. Then click OK. The... Read More

What is Eduroam and why has Clemson University adopted this Wireless Network?  Eduroam (education roaming) is a secure, world-wide roaming access service developed for the international research and education community. Eduroam allows students,... Read More

Instructions for placing Local, Long Distance, and International Calls are found here:  http://ccit.clemson.edu/services/network-phones-cable/phone/telephone-services/ Listing of International Dialing Codes:  https://en.wikipedia.org/wiki... Read More

To reset the network settings in Apple iOS, please follow the steps below: Sometimes it is necessary to perform a complete reset of network settings on an iOS devices (including iPhones and iPads). This will remove all remembered networks but... Read More

If you are in Metro Mode, click the Desktop tile. Then in the Windows taskbar click on the Network icon. The Networks Panel will appear on the right side of the screen. Click the eduroam network.  Select the Connect Automatically checkbox then... Read More

To forward all calls from an analog phone to a home, or mobile phone please follow these steps: Administrative calls may be forwarded to local numbers (864 area code) Call Forwarding: Activate: Lift handsetDial 114Dial the extension number to which... Read More

This guide will cover using Jabber on your computer. These options are also available on phones, but may appear in different locations. When you open Jabber, you will see options on the left for Profile, Contacts, Chats, Calls, and Meetings. ... Read More

Please follow the instructions below to access and set up your Cisco voicemail.   ACCESS VOICEMAIL FROM PHONE When you access your new Cisco voicemail for the first time you'll use 2580852 for PIN after which you'll be prompted to set a... Read More

If you need to register a device on the network, here is a long list of devices (including gaming systems, tablets, phones, and computers) and how to find the Mac address: https://services.northwestern.edu/TDClient/30/Portal/KB/ArticleDet?ID=1351  ... Read More