Cannot Start Application "appname" Error Contact your help desk with this information: The application "Citrix Viewer" could not be launched because a miscellaneous error occurred (OSStatus -1712). Solution Restart Mac operating system Read More
Connection Issues
The Citrix Receiver may request password 1 and password 2. Password 1 is the duo passcode Password 2 is your Clemson password Duo Passcode options (registered devices): 1. Type “push” to get a Duo Mobile app prompt (most... Read More
UNINSTALL Uninstall Citrix Receiver or Citrix Workspace from Apps and Features. CITRIX CLEANUP Run Citrix Cleanup program Citrix Receiver/Workspace Cleanup Utility. INSTALL CITRIX WORKSPACE Before reinstalling reboot Windows. Install the newest... Read More
The session reference number: xxxxxxx. Access was denied. This may be due to incorrect username, password, or failed duo prompt. This error message means you supplied an invalid username, password, or failed the duo prompt at the login page. ... Read More
To optimize resource delivery CCIT has configured default connection timeouts for resources in Citrix. Session Type Description Idle Disconnect Disconnect Logoff Shutdown after logoff Shared Application Standard model for application delivery. ... Read More
If you have an issue where your CUApps connection is frozen or not functioning properly, here are some steps to try. If the app is open and either frozen or all black you can press CTRL + F3 to pull up Windows Task Manager of the remote system. From... Read More