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Citrix Receiver - password1 password2 bug
Added on Thu, Feb 8, 2018
The Citrix Receiver may request password 1 and password 2.   Password 1 is the duo passcode Password 2 is your Clemson password Duo Passcode options (registered devices): 1. Type “push” to get a Duo Mobile app prompt (most Common)2. Type ... Read More
Citrix Miscellaneous Error on Mac
Added on Wed, Aug 26, 2020
Cannot Start Application "appname" Error Contact your help desk with this information: The application "Citrix Viewer" could not be launched because a miscellaneous error occurred (OSStatus -1712). Solution Restart Mac operating system Read More
Citrix Workspace Reinstall - Windows
Added on Wed, Apr 8, 2020
Uninstall Uninstall Citrix Receiver or Citrix Workspace from Apps and Features Citrix Cleanup Run Citrix Cleanup program Citrix Receiver/Workspace Cleanup Utility Install Citrix Workspace Before reinstalling reboot Windows Install from latest... Read More
Overview: Citrix connection timeouts
Added on Wed, Feb 21, 2018
To optimize resource delivery CCIT has configured default connection timeouts for resources in Citrix. Session Type Description Idle Disconnect Disconnect Logoff Shutdown after logoff Shared Application Standard model for application delivery. ... Read More
Close CUApps Connections
Added on Thu, Sep 6, 2018
If you have an issue where your CUApps connection is frozen or not functioning properly, here are some steps to try. If the app is open and either frozen or all black you can press CTRL + F3 to pull up Windows Task Manager of the remote system. ... Read More
ERROR: You have not chosen to trust "AAA Certificate Services"
Added on Fri, Mar 5, 2021
Error When trying to connect to anything in CUApps from a MAC you get the message: You have not chosen to trust "AAA Certificate SErvices", the issuer of the server's security certificate. Resolution Uninstall Citrix Workspace from your Mac and... Read More
ERROR: Access was denied by the access policy
Added on Fri, Jan 15, 2021
This error message means you supplied an invalid username, password, or failed the duo prompt at the login page.  Just try again user your Clemson username (without @clemson.edu) and your Clemson password. Failed Login Proper Login Read More