Network, Phones and Cable

If you are in Metro Mode, click the Desktop tile. Then in the Windows taskbar click on the Network icon. The Networks Panel will appear on the right side of the screen. Click the eduroam network.  Select the Connect Automatically checkbox then... Read More

Email ITHELP@clemson.edu and request a Jabbar profile for your phone type.  Include this information in your email: Name Username Your 10 digit phone number What kind of phone (iPhone or Android) After you have your profile for your phone, proceed... Read More

To change or reset a forgotten VoiceMail PIN on a Cisco VOIP phone, Please go to https://cuc-01.clemson.edu/inbox/. If you are off-campus you will need to be connected to the Clemson VPN. Fill in your Clemson User Name and Password and click on Sign... Read More

If you need to register a device on the network, here is a long list of devices (including gaming systems, tablets, phones, and computers) and how to find the Mac address: https://services.northwestern.edu/TDClient/30/Portal/KB/ArticleDet?ID=1351  ... Read More

Before installing Jabber, you need to email ITHELP@clemson.edu and request a Jabber profile for your phone type.  Include this information in your email: Name Username Your 10 digit phone number What kind of phone (iPhone or Android)   After you... Read More

Since 2013 Clemson has been using eduroam as our main wireless network. eduroam (short for education roaming) is a secure, world-wide roaming internet access service developed for the international research and education community. In... Read More

CISCO UNIFIED COMMUNICATIONS SELF-CARE PORTAL User Guide for Version 11.5 The Unified Communications Self‐Care Portal allows users to configure personal settings for their associated Cisco Unified IP Phones and Jabber applications.  Users can... Read More

ETHERNET (WIRED)Connections to the campus wired network require that you register your device using the NetReg system. This system keeps record of each device and who registered it to ensure that there is a person that can be quickly contacted in the... Read More

BASIC CALL HANDLING ON CISCO 8845 ANSWER CALLS INCOMING CALLS When a new call rings on your phone, you will see a few indicators. A flashing light on the handset, a flashing light on the line button, and a ringing call icon displays with caller ID... Read More

VOIP PHONES: RETURNING TO CAMPUS This article will provide you with instructions on re-activating your VoIP phone on campus. This is only necessary if you have taken and used your VoIP phone off-campus. POWERING AND RECONNECTING YOUR PHONE 1. Find... Read More