Network, Phones and Cable

Since 2013 Clemson has been using eduroam as our main wireless network. eduroam (short for education roaming) is a secure, world-wide roaming internet access service developed for the international research and education community. In... Read More

IMPROVING INTERNET CONNECTION STABILITY    If you are attending a video meeting, uploading files, downloading files, installing programs, or updating software, the following can improve your experience through a better internet connection.... Read More

VOIP PHONE SETUP AT HOME Before starting, please glance all of the way through this document. There are options for user login that may make that process easier. You will need:  Your VOIP phone Ethernet cable to plug into your home router. Power... Read More

To change or reset a forgotten VoiceMail PIN on a Cisco VOIP phone, Please go to https://cuc-01.clemson.edu/inbox/. If you are off-campus you will need to be connected to the Clemson VPN. Fill in your Clemson User Name and Password and click on Sign... Read More

CISCO UNIFIED COMMUNICATIONS SELF-CARE PORTAL User Guide for Version 11.5 The Unified Communications Self‐Care Portal allows users to configure personal settings for their associated Cisco Unified IP Phones and Jabber applications.  Users can... Read More

ETHERNET (WIRED) Connections to the campus wired network require that you register your device using the NetReg system.  This system keeps record of each device and who registered it to ensure that there is a person that can be quickly... Read More

VOIP PHONES: RETURNING TO CAMPUS This article will provide you with instructions on re-activating your VoIP phone on campus. This is only necessary if you have taken and used your VoIP phone off-campus. POWERING AND RECONNECTING YOUR PHONE 1. Find... Read More

Email ITHELP@clemson.edu and request a Jabbar profile for your phone type.  Include this information in your email: Name Username Your 10 digit phone number What kind of phone (iPhone or Android) After you have your profile for your phone, proceed... Read More

CALL HANDLER ADMINISTRATION FOR CISCO UNITY IVR SYSTEMS    GETTING INTO THE CALL HANDLER MENU  To access the IVR administration menu, dial 864-656-9900. This can be done from any phone, not just your VoIP phone.  Once you connect,... Read More

Before installing Jabber, you need to email ITHELP@clemson.edu and request a Jabber profile for your phone type.  Include this information in your email: Name Username Your 10 digit phone number What kind of phone (iPhone or Android)   After you... Read More