Network, Phones and Cable

To forward phone calls from a Cisco 8845 to a home or mobile phone please follow these steps or visit https://phone.clemson.edu you will need to ‘virtually’ connect your computer to campus using our CU Virtual Private Network (CUVPN).... Read More

We recommend forwarding all phone calls from your phone. For information on how to do this please go to: https://hdkb.clemson.edu/phpkb/article.php?id=1240 If you need advanced features please contact CCIT, and we will help determine the best option.... Read More

This guide will cover using Jabber on your computer. These options are also available on phones, but may appear in different locations. When you open Jabber, you will see options on the left for Profile, Contacts, Chats, Calls, and Meetings.  This... Read More

Many flavors of Linux and BSD may be able to connect to the Clemson VPN using the OpenConnect VPN client. While not officially supported, we have had good results using the OpenConnect client. Below is a basic guide to setting up the OpenConnect... Read More

IMPROVING INTERNET CONNECTION STABILITY    If you are attending a video meeting, uploading files, downloading files, installing programs, or updating software, the following can improve your experience through a better internet connection.... Read More

Please follow the instructions below to access and set up your Cisco voicemail.   ACCESS VOICEMAIL FROM PHONE When you access your new Cisco voicemail for the first time you'll use 2580852 for PIN after which you'll be prompted to set a... Read More

TROUBLESHOOTING COMMON TELEPHONE PROBLEMS Before requesting help, please follow the steps below to help troubleshoot the problem.   PROBLEM REMEDY Single line phone does not work Plug a different (working) phone into the wall jack. If... Read More

BASIC CALL HANDLING ON CISCO 8845 ANSWER CALLS INCOMING CALLS When a new call rings on your phone, you will see a few indicators. A flashing light on the handset, a flashing light on the line button, and a ringing call icon displays with caller ID... Read More

Instructions for placing Local, Long Distance, and International Calls are found here:  http://ccit.clemson.edu/services/network-phones-cable/phone/telephone-services/ Listing of International Dialing Codes:  https://en.wikipedia.org/wiki... Read More

HOW TO CONFIGURE WINDOWS APP TO REMOTELY ACCESS A WINDOWS PC FROM A MAC If you need access to your Clemson managed Windows computer from off campus, here are instructions to do this on a Mac. Click on the Apple logo in the top left corner of your... Read More