CCIT Knowledgebase

The "Remote Security Administration" message on Exchange accounts

Oct 11, 2017 android, exchange on android, remote security administration

For users setting up their Clemson Exchange account on their Android device for the first time, you will come across a message labeled "Remote Security Activation". This message will state that the Exchange Server needs to remotely control security... Read More

Printing & Plotting

Jul 22, 2020 1527, Print, Printing, Plot, Plotting, Printing and Plotting, 10587

PRINTING & PLOTTING Print to any of our PaperCut stations from anywhere on campus! First download the print driver appropriate to your operating system by visiting download.clemson.edu. Send your job to the print queue: &ldquo... Read More

Installing Read and Write Gold and Fixing Installation Issues

Aug 31, 2017 Read and Write, Read and Write Gold, RW Gold, RWGold, Read&Write, Read and Write install, Read and Write Gold install, RWGold install, software installation, Read and Write issues, Read and Write license, Read and Write Windows issues

Connect to the Internet on Clemson's campus (preferably a wired Ethernet connection) or connect to the Clemson VPN if you are off-campus. Here are instructions for connecting to the Clemson VPN: https://hdkb.clemson.edu/phpkb/article.php?id=64... Read More

Canvas Access and Availability

Jan 27, 2017 Canvas Access and Availability, Access, logging, in, to, Canvas, login, make, courses, available, view, course, photo, roster, add course, graduate, students, section, class

Access and Availability 1) How do I log into Canvas? Use your Clemson username and password to login to Clemson Canvas instance at https://clemson.instructure.com. If you were registered with a non-Clemson email, go to https://clemson... Read More

Basic Call Handling for Cisco 8845 Phones

Jan 24, 2023 2822, Phone, IP Phone, Call, Phones, Call Handling, Cisco, 10777

BASIC CALL HANDLING ON CISCO 8845 ANSWER CALLS INCOMING CALLS When a new call rings on your phone, you will see a few indicators. A flashing light on the handset, a flashing light on the line button, and a ringing call icon displays with caller ID... Read More

Getting started with Jabber on Android Phones

Jan 18, 2023 Jabber, 2801, 10774, Android

Email ITHELP@clemson.edu and request a Jabbar profile for your phone type. Include this information in your email: Name Username Your 10 digit phone number What kind of phone (iPhone or Android) After you have your profile for your phone, proceed... Read More

How to remove Microsoft Exchange account on IOS and Android

Aug 30, 2022 2661, 10736, account, Exchange, IOS, Android

If you need to install or re-install an Exchange account through your IOS or Android device's Mail app or Android App, it is a good idea to remove the Microsoft Exchange account from your Outlook settings before proceeding. Here are instructions... Read More

How to set up Outlook Exchange on an Android device

Jul 20, 2022 2612, Outlook, Android, 10709

If you would like to see your Clemson email in the Microsoft Outlook app on an Android device, follow these steps. Go to your device's Play or Apps store and install Outlook if it is not already installed. Then open the Outlook App. The screens... Read More

Call Handler Administration

Jul 20, 2021 2283, Call, Call Handler

CALL HANDLER ADMINISTRATION FOR CISCO UNITY IVR SYSTEMS GETTING INTO THE CALL HANDLER MENU To access the IVR administration menu, dial 864-656-9900. This can be done from any phone, not just your VoIP phone. Once you connect,... Read More

PaperCut Printer and Plotter Setup for Student Android Devices

May 21, 2021 2192, Android, PaperCut, 10526

INSTRUCTIONS TO PRINT TO PAPERCUT PRINTERS FROM ANDROID DEVICES Make sure your Android device is connected to Clemson eduroam. Install the Mobility Print app from the Google Play Store. Launch the app. Tap on Tap here and check the Mobility... Read More

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