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We recommend forwarding all phone calls from your phone. For information on how to do this please go to: https://hdkb.clemson.edu/phpkb/article.php?id=1240 If you need advanced features please contact CCIT, and we will help determine the best option.... Read More

If you are having a problem with your Cisco phone, one solution is to reset it. There are two ways to do this: RESET VIA SOFTWARE 1.    Press the settings button on the phone. This will navigate to the Applications Menu.  2.   From the... Read More

IF YOU KNOW YOUR PASSWORD BUT WANT TO CHANGE IT, VISIT THIS PAGE: https://clemson.edu/changepassword (direct password change link) or https://ccit.clemson.edu/services/accountsandaccess/password-change-utility/   IF YOU HAVE FORGOTTEN YOUR PASSWORD... Read More

When logging into a Clemson system, you may be presented with a screen that includes this: While this may appear to be a request to reset your password, it is actually referring to your information that Clemson has, such as address and emergency... Read More

To reset your password while abroad, please complete the following steps: We realize a phone call while abroad might be inconvenient or very expensive. Address a new email, or reply to ITHELP@clemson.edu. Please answer the following questions to... Read More

To change or reset Google Apps (Clemson Gmail) password, please follow the steps below:  If you know your current Google Apps password, proceed to Step 2. To reset your Clemson Google Apps password, go to  https://idmweb.app.clemson.edu... Read More

To reset the network settings in Apple iOS, please follow the steps below: Sometimes it is necessary to perform a complete reset of network settings on an iOS devices (including iPhones and iPads). This will remove all remembered networks but ensure... Read More

There are two ways to reset your password depending on whether you know your password or do not know it. To reset your password using your current password: Open your web browser and navigate to clemson.edu/change_password Answer "Yes, I know my... Read More

BASIC CALL HANDLING ON CISCO 8845 ANSWER CALLS INCOMING CALLS When a new call rings on your phone, you will see a few indicators. A flashing light on the handset, a flashing light on the line button, and a ringing call icon displays with caller ID... Read More

Before installing Jabber, you need to email ITHELP@clemson.edu and request a Jabber profile for your phone type.  Include this information in your email: Name Username Your 10 digit phone number What kind of phone (iPhone or Android)   After you... Read More