How To: Clemson Password Reset

If you have forgotten your password, we have a new automated account recovery tool which can help get you back into your account.

Note: To be able to use this feature, you must be registered with Duo, you must have your username, XID, and date of birth, as well as your Social Security Number. If you cannot provide this information, or if Duo is not set up and working correctly, you will need to contact the CCIT Support Center at (864)656-3494 in order to get your password reset.

If you go to any normal Clemson login page (such as those seen when logging into Canvas, iRoar, Box, etc.), you should see a link below the log in section that says "Password Help".

Alternatively, you can get to this page by going directly to

After clicking on this link, you will be given an option to use the password change utility, or to use the account recovery tool.

Once you select this option, you will be asked to provide your username,  XID number, and your date of birth:

After clicking "Submit", you will be asked to authenticate with Duo.

Once authenticated with Duo, our system will generate a temporary password using part of your social security number as the password. If you do not have a social security number, use just the first part of the password. After you have the temporary password, you will need to change it to a permanent one using the password change utility.

If you need assistance with this process, please contact the CCIT Support Center at (864)656-3494.


Attached Files
There are no attachments for this article.
Related Articles RSS Feed
What is my HR PIN?
Added on Wed, May 24, 2017
Kronos error: Java plug-in not installed
Added on Fri, Jul 28, 2017
Login Error: No Grace Logins Remaining
Added on Fri, Feb 9, 2018
HOW TO: Reset a Visitor IDs Password
Added on Thu, Dec 4, 2014
How to turn your phone into a Wi-Fi hotspot
Added on Tue, Mar 24, 2020
SOC Linux Machines and Access Options
Added on Thu, Oct 5, 2017
Repeatedly Prompted to Update Information
Added on Wed, May 24, 2017
New Student Onboarding, FAQ & Next Steps
Added on Mon, Jul 17, 2017
OVERVIEW: New Student Password Information
Added on Fri, Feb 13, 2015
"Access Denied. Username Cannot Authenticate with Duo"
Added on Thu, Dec 14, 2017