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If your Box Sync stops working, it is probably because it has been replaced with Box Drive. The symptom of the issue is new files placed in your box.com account that you can see in the browser are no longer showing in the desktop folder. TO FIX THE... Read More

Box 1) What is Box? Box is a cloud storage solution adopted by Clemson as a location where users may store or share files. 2) How do I get a Clemson Box Account? In order to use Box for cloud storage, users with a valid Clemson... Read More

1)  Box Sync is not working. Box Sync is no longer recommended as a sync client for Clemson Box. Make sure you back up any files that failed to sync.  (You can check by going to https://clemson.box.com and checking to see if the files are there.) Â... Read More

Box Apps for Computer There are lots of apps available for Box if you are using it on your computer. We will provide a brief overview of the functions of a few of them, and then we will provide some more information about each. Box Drive Box Drive... Read More

Starting on 8:00 AM PST on November 12, 2018, Box will block products and services using the TLS 1.0 encryption protocol. Affected users should get an email prior to November 12 warning them to upgrade their browsers and/or apps.  ... Read More

There are several reasons for files to be missing from your Clemson Box. 1) If you are not the owner (even if you are the co-owner or editor), the owner may have: Left Clemson (retired, moved away, graduated...) and once his account is no longer... Read More

Here is a way to share files if the requester is not a Clemson user.Create a folder and put all of the files in that folder.Click on that folder to open it.Click on the Share button.Select People with the link, and then Copy the link to the folder... Read More

BOX FOR GOOGLE WORKSPACE ADD-ON With the Box for Google Workspace Add-on, you can copy content in its native Google format to Box from Google Drive.  From Box, you can open native Google format files (such as .gdoc). Before you start, you will need... Read More

You can often uninstall Box Drive or Box Sync from your operating system using the normal ways you would uninstall an application.  But there is also a second way to do this that works on both Windows and Mac computers. Open Chrome (this does not... Read More

If a user is leaving Clemson or transferring to a new position and needs to transfer ownership of some Clemson Box folders, here are the instructions to do that.  Note that the three highest permissions on Box Folders are Owner, Co-Owner, and Editor... Read More