Your Adobe software license has expired, or is in Trial Mode

Once a year around November you will have to reactivate your Adobe Creative Cloud software.  This includes Adobe Acrobat Pro.  You may see a message that your license has expired, or Sign In Required, or your software may be running in Trial Mode.  Most of the time a Sign In Required box will appear.  If not, open the software and click the Sign In button in the top right corner or the Sign In item in the Help menu.  Sign In Required dialog

  1. Make sure your pc is connected to the internet
  2. Click the "Sign in now" button
  3. If you see it, click the link "Sign in with an Enterprise ID" Second page of Sign In dialog
  4. Enter your userid in the form:  userid@clemson.edu and click the Next button Enterprise ID Sign In dialog
  5. If you see an error such as "Access Denied; Enterprise IDs are not supported" your Adobe software has the wrong type of license, or it could be too old.  Contact IT support, or simply uninstall it and reinstall it using any method such as http://download.clemson.edu/ or CCIT Software Center on Windows pcs.Access Denied error
  6. If it is working, it will take you to the Clemson University login page where you enter your Clemson username and password and click Login.Clemson University Login page
  7. A successful activation will be shown in a Thank You dialog.  Click the Continue button. Thank You activation successful

Good luck with activations!

For more information, follow this link:  https://ccit.clemson.edu/support/current-students/software-and-applications/adobe/

 

Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Adobe Creative Cloud Overview
Added on Tue, Aug 11, 2020
Citrix Web Access Quick Start
Added on Thu, Aug 31, 2017
Adding Fonts in Adobe Creative Cloud
Added on Thu, May 19, 2016
Unable to convert file to PDF
Added on Tue, Jul 3, 2018
ERROR: Adobe Creative Cloud Apps Show as Trials/Demos
Added on Mon, Sep 26, 2016
HOW TO: Login to Adobe Creative Cloud
Added on Wed, Jul 13, 2016
Manage Adobe Creative Cloud Activations
Added on Wed, Jul 1, 2015
ERROR: Adobe Creative Cloud Desktop App Doesn’t Show Apps Tab
Added on Mon, Sep 26, 2016
How to install previous versions of Creative Cloud Apps
Added on Mon, Jun 12, 2017