CCIT Knowledgebase

CCIT Get Help

Jul 21, 2020 1450, Help, Knowledge, 10359

Here are some ways to get help from Clemson Computing and Information Technology. PHONE Call or text (864) 656-3494. We’ll try to resolve your issue immediately or generate a help ticket to track the issue and keep you updated by email.... Read More

Accessing Student Assessment of Instructors in Canvas

Aug 3, 2017 instructor, assessment, student, canvas, in, help, how, to, information

Student Assessment of Instructors To Access through a Canvas course: 1. Go to Canvas and click on Sign In using your Clemson username and password.2. Access your course through the Dashboard or Courses.2. In the Course Navigation of your course,... Read More

Microsoft Team Quick Start Guide

Jul 19, 2017 microsoft, teams, team, quick, start, guide, setup, help, MS

Microsoft Teams (Collaboration, Chat, and Sharing) Microsoft Teams is a chat-based collaboration tool that is part of the Office 365 suite of services. MS Teams enables remote, global and dispersed teams to work together and collaborate through a... Read More

How To: Clemson Password Reset

Jul 18, 2017 password, recovery, change password, account, password reset, reset, account recovery, duo, how to, password help, 572, 10586

IF YOU KNOW YOUR PASSWORD BUT WANT TO CHANGE IT, VISIT THIS PAGE: https://clemson.edu/changepassword (direct password change link) or https://ccit.clemson.edu/services/accountsandaccess/password-change-utility/ IF YOU HAVE FORGOTTEN YOUR... Read More

Canvas Support

May 19, 2017 canvas, support, help, Canvas, Help, assistance

Support 1) Whom do I contact if I have questions about Canvas? You can get answers to your Canvas questions by using the Help menu. Navigate to the Help icon in the Global Navigation Menu (the purple menu on the far left-hand side). The Canvas... Read More

HOW TO: Request Reactivation/Extension of an Employee Account

Dec 2, 2014 employee account, reactivation, reactivate, ithelp, extension, email, retire, 67, 10697

TO REQUEST REACTIVATION OF AN EMPLOYEE ACCOUNT, PLEASE FOLLOW THE STEPS BELOW: The employee's department chair or dean must request the reactivation via email to CCIT at ITHELP@clemson.edu verifying the employee will continue to conduct... Read More

OVERVIEW: Ticketing System for CCIT

Dec 2, 2014 CCIT, Support Center, tickets, email, ithelp, cooper, lost tickets, 65, 10698

TO LEARN MORE ABOUT THE TICKETING SYSTEM AT CCIT, PLEASE READ THE DESCRIPTIONS BELOW: Clemson Computing and Information Technology (CCIT) employs hundreds of technicians and specialists across dozens of departments and groups. The major collaboration... Read More

HOW TO: Locate the CCIT Support Center

Nov 21, 2014 55, CCIT Support Center, CCIT, Help Desk, HelpDesk, 10693

The CCIT Support Center has a Help Desk available for all students, faculty, staff, and community members to come for IT assistance. Located on the second floor of Cooper Library, hours of operation are posted at the following website... Read More

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