CCIT Get Help

Here are some ways to get help from Clemson Computing and Information Technology.


PHONE

Call or text (864) 656-3494. We’ll try to resolve your issue immediately or generate a help ticket to track the issue and keep you updated by email.


EMAIL

Send a brief description of your problem to ITHelp@clemson.edu. This will generate a help ticket and assign a representative to track your issue and keep you updated. The subject of your email will become the title of the help ticket.


CHAT

Start a live, online conversation with us. We’ll try to resolve your issue immediately or generate a help ticket to track the issue and keep you updated by email.


SOCIAL MEDIA

Send us a direct message on Twitter or send us a message on Facebook to chat instantly with a CCIT Support Center representative.


or
  HELP YOURSELF

Prefer to research and solve problems on your own? We have plenty of online resources to connect you with the information you need.

Here are a couple of excellent starting places:

  • Knowledge Base

The Support Knowledge Base is a virtual library of written articles, suggestions, and solutions to past problems.

  • Browse IT Services

You can also check out our Services section for listings and descriptions of the many IT services provided for you and other audiences.

Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Windows 10 Student Image
Added on Wed, Mar 23, 2016
Purchasing Laptops
Added on Tue, Aug 4, 2020
About: Legal name Changes
Added on Thu, Apr 27, 2017
COB Tech Support
Added on Wed, Jul 29, 2020
HOW TO: Open a SPSS file in SAS
Added on Fri, Jan 23, 2015
New Student Info and Contacts
Added on Tue, Jul 21, 2020
Audio-Visual Technology
Added on Tue, Jul 28, 2020
HBO GO
Added on Mon, Jul 17, 2017
New Student Parents’ Information
Added on Tue, Jul 21, 2020
AAH Tech Support
Added on Wed, Jul 29, 2020