CCIT Get Help
Estimated Reading Time: 1 MinutesHere are some ways to get help from Clemson Computing and Information Technology.
PHONE
Call or text (864) 656-3494. We’ll try to resolve your issue immediately or generate a help ticket to track the issue and keep you updated by email.
EMAIL
Send a brief description of your problem to ITHelp@clemson.edu. This will generate a help ticket and assign a representative to track your issue and keep you updated. The subject of your email will become the title of the help ticket.
CHAT
Start a live, online conversation with us. We’ll try to resolve your issue immediately or generate a help ticket to track the issue and keep you updated by email.
SOCIAL MEDIA
Send us a direct message on Twitter, Instagram, or send us a message on Facebook to chat instantly with a CCIT Support Center representative.
or HELP YOURSELF
Prefer to research and solve problems on your own? We have plenty of online resources to connect you with the information you need.
Here are a couple of excellent starting places:
- Our website: https://ccit.clemson.edu/support/get-help/
- The Support Knowledge Base is a virtual library of written articles, suggestions, and solutions to past problems.
- You can also check out our Services section for listings and descriptions of the many IT services provided for you and other audiences.
If you have more questions, email ITHELP@clemson.edu or call 864-656-3494.