Troubleshooting issues for parking services log in

If a user is unable to log in to their Parking services account try the steps below:

Note that Freshmen are not loaded into the system until mid to late July.

  1. Be sure they are using the preferred web browsers such as Google Chrome and Internet Explorer.
  2. Clear web browsers cache and cookies.
  3. Be sure they are using the same password as for iRoar and Canvas.
  4. The system, for some users, does not accept passwords that begin with a capital letter. So they may need to change their password to one that starts with a lowercase letter

Note: If a user receives this error message: "Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index", this usually means they have not been loaded into the system yet (~ Step 1).

 

If you have more questions, email ITHELP@clemson.edu or call 864-656-3494.

Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Clemson Apple Laptop Setup
Added on Wed, Jul 22, 2020
Windows 10 Student Image
Added on Wed, Mar 23, 2016
CCIT Service Desk
Added on Tue, Oct 27, 2020
HBO GO
Added on Mon, Jul 17, 2017
Steps to Complete Before Setting Up a Windows Laptop
Added on Wed, Jul 22, 2020
Audio-Visual Technology
Added on Tue, Jul 28, 2020
About: Legal name Changes
Added on Thu, Apr 27, 2017
CCIT Get Help
Added on Tue, Jul 21, 2020
Laptop Tips and Tricks
Added on Tue, Aug 4, 2020
OVERVIEW: Laptop Service and Repair
Added on Fri, Jan 30, 2015