Troubleshooting issues for parking services log in

If a user is unable to log in to their Parking services account try the steps below:

Note that Freshmen are not loaded into the system until mid to late July.

  1. Be sure they are using the preferred web browsers such as Google Chrome and Internet Explorer.
  2. Clear web browsers cache and cookies.
  3. Be sure they are using the same password as for iRoar and Canvas.
  4. The system, for some users, does not accept passwords that begin with a capital letter. So they may need to change their password to one that starts with a lowercase letter

Note: If a user receives this error message: "Index was out of range. Must be non-negative and less than the size of the collection. Parameter name: index", this usually means they have not been loaded into the system yet (~ Step 1).

 

If you have more questions, email ITHELP@clemson.edu or call 864-656-3494.

Attached Files
There are no attachments for this article.
Related Articles RSS Feed
Windows 10 Student Image
Added on Wed, Mar 23, 2016
HBO GO
Added on Mon, Jul 17, 2017
HOW TO: Find What Time You Signed Up for a Laptop Workshop
Added on Thu, Dec 4, 2014
OVERVIEW: Windows 7 Student Image Software
Added on Tue, Apr 28, 2015
OVERVIEW: Ticketing System for CCIT
Added on Tue, Dec 2, 2014
VPN on mobile devices
Added on Fri, Oct 13, 2017
OVERVIEW: Windows 7 Admin Image Software
Added on Tue, Apr 28, 2015
OVERVIEW: Windows 8.1 Student Image Software
Added on Tue, Apr 28, 2015
OVERVIEW: Windows 8.1 Admin Image Software
Added on Tue, Apr 28, 2015