CCIT Knowledgebase

How to change your Microsoft Office account to your Clemson account

Jul 27, 2021 Microsoft Account, Microsoft 365, Microsoft Office, 2311, 10545

If you installed Microsoft Office before coming to Clemson or using a non-Clemson account and would like to change it to use your Clemson account, follow these steps. Open any Microsoft app. In this example, we are opening Word. Click on File,... Read More

OneDrive File Sharing Options

Apr 14, 2021 2115, OneDrive, Share, Sharing, 10498

ONEDRIVE SHARE PERMISSIONS Below is a description of each option in the Share settings. When sharing with people (students, faculty, or staff) at Clemson, the People in Clemson University audience is recommended, and Set Password is not recommended.... Read More

Ethernet (Wired) Connection Network Registration

Aug 4, 2020 1611, 10433, netreg, Network Registration

ETHERNET (WIRED)Connections to the campus wired network require that you register your device using the NetReg system. This system keeps record of each device and who registered it to ensure that there is a person that can be quickly contacted in the... Read More

Cisco - Phone: 88XX Series Soft Reset Procedure

Mar 3, 2020 Cisco Phone, IP phone, Reset IP Phone, Phone, Internet Phone, 1226, Cisco, 10311

If you are having a problem with your Cisco phone, one solution is to reset it. There are two ways to do this: RESET VIA SOFTWARE 1. Press the settings button on the phone. This will navigate to the Applications Menu. 2. From the... Read More

How to share Box files and folders in Canvas

Jan 14, 2020 Box, Canvas, 1198, 10251

HOW TO SHARE BOX FILES AND FOLDERS IN CANVAS If an instructor would like to share data they have in their Clemson Box account with students using Canvas, here are some steps and instructions. Note: Previously, an instructor could go to central... Read More

Error message when registering for classes

Dec 4, 2019 registration error, clear cache, cache, register for class, 1184, 10211

If a student gets an error message when trying to register for classes, recommend that he try clearing browser cache and cookies. Read More

WebEx Installation and Use

Nov 20, 2019 1177, WebEx, Teams, Team, WebEx Teams, 10219

USING WEBEX DOWNLOADING WEBEX Open Company Portal app on your computer. If you do not have it, you can install it from https://ccit.clemson.edu/services/software-hardware/software/web-downloads/ From Company Portal, select Apps and find Cisco... Read More

Setting up WebEx within your Canvas

Nov 20, 2019 WebEx, Canvas, 1170, 10227

WEBEX CANVAS TEACHER GUIDE Webex interfaces through Canvas with the CirQlive platform. This guide will cover: Turning on the Webex LTI Instructor account settings On-Screen setup Learn more about using Webex in Canvas TURING ON THE WEBEX LTI... Read More

ERROR: Windows Update 0x80240020(-2145124320)

Nov 12, 2019 0x80240020, -2145124320, Feature Update, 1156

Problem You receive error 0x80240020(-2145124320) when installing a feature update in Windows 10. Description This failure occurs because there is an application or driver currently installed that is not compatible with the feature update. ... Read More

WebEx Documentation

Nov 12, 2019 WebEx, 1149, WebEx Documentation, 10215

WEBEX DOCUMENTATION Article : Getting started using WebEx in a browser (1086) WebEx Basics (PDF) WebEx Meeting Center Basics (PDF) Getting Started with Meeting Center (HTML) Getting Started with Events Center (HTML) Getting Started with... Read More

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