HOW TO: Add Users as a Delegate to Your Mailbox in Outlook

To add users as a delegate to your mailbox in Windows Outlook so that they can send email on your behalf, please follow the steps below: 

In Outlook for Windows, if you have an Exchange mailbox, you can allow another user within your Exchange organization to send email messages on your behalf. To do so, you must add that user as a delegate to your mailbox. You may give a delegate different permissions for different folders, so you can control access to items in your Exchange mailbox.

  1. In Outlook, click File, and the Account Settings drop down.
  2. Click the Delegate Access option, then click the Add... button.
  3. Select the Exchange users you wish to add as delegates. When you've finished selecting users, click OK. A new dialog box will appear.
  4. In the dialog box, you can set the permissions for the users you have selected.
    NOTE: If you added just one user, the settings you choose will control the permissions for that user. If you added multiple delegates at the same time, the settings you choose will control the permissions for all of these delegates.
  5. By default, Outlook gives delegates Editor permissions for the calendar and tasks folders. Editors have the ability to read, create, and modify items in your mailbox. You can modify individual delegate permissions at a later time by selecting a delegate's name from the Delegates dialog box and clicking Permissions.
  6. Once you have made your selections, click OK.
  7. The users you selected will now have the privileges you granted them, but they will have to set up Outlook to access your folders. 

NOTE: You should make another user a delegate only if you want that user to be able to send email on your behalf. If you only want to allow a user to view the contents of a folder without being able to respond on your behalf, do not make that user a delegate. Instead, use folder permissions to grant access to the folder.

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