HOW TO: Reset Password

There are two ways to reset your password depending on whether you know your password or do not know it.

To reset your password using your current password:

1. Open your web browser and navigate to clemson.edu/change_password
2. Answer "Yes, I know my current password".
3. Type in your Clemson Username and Password in the designated area.
4. Next, type in your new desired password in the New Password area. 
   NOTE: Be sure to comply with the requirements for a strong password.
5. Type in your new password again to Confirm Password.
6. Read the Clemson's Acceptable Use Policy, then click the check box beside By submitting to this form you agree to Clemson's Acceptable Use Policy.  
7. Click Submit.

To reset your password if you do not know your current password:

1. Bring a picture ID, preferably your Tiger1 card, to the CCIT Support Center located on the second floor of Cooper Library OR
2. Call the CCIT Support Center at (864) 656.3494. After your identity is confirmed over the phone, you will be assisted with your password reset.