Network, Phones and Cable

VOIP PHONES: RETURNING TO CAMPUS This article will provide you with instructions on re-activating your VoIP phone on campus. This is only necessary if you have taken and used your VoIP phone off-campus. POWERING AND RECONNECTING YOUR PHONE 1. Find... Read More

CISCO 8845 IP PHONE USER REFERENCE    VOICEMAIL FUNCTIONS   First Time Enrollment If you have multiple lineso Press the line button of the extension desired Press the Messages button. Enter your default PIN (2580852) then # Follow the prompts,... Read More

CALL HANDLER ADMINISTRATION FOR CISCO UNITY IVR SYSTEMS    GETTING INTO THE CALL HANDLER MENU  To access the IVR administration menu, dial 864-656-9900. This can be done from any phone, not just your VoIP phone.  Once you connect, it will ask you... Read More

  To check your mail box from home or another office please follow either of these two sets of steps.   1. Dial your full 10-digit phone number2. When the greeting begins to play, Press *3. Enter 10-digit phone number then press #.4. Enter... Read More

FREQUENTLY ASKED QUESTIONS ABOUT YOUR OFFICE PHONE: Do I need to dial 9 to place an external call? No, you do not. You may dial the phone number without dialing 9. Do I need an access code to place a long-distance call? No, you do not. You can place... Read More

Using the Duo Mobile Application for Enhanced Security  By transitioning users from SMS to the Duo Mobile application for authentication, we can significantly enhance the security of user accounts. This helps prevent unauthorized access or... Read More