Office 365 FAQ

Office 365 is a cloud-based Microsoft productivity suite that provides access to Microsoft services and software.  You can access Office 365 through a web browser or a mobile device.

Clemson University students, faculty, and staff.

Clemson University licenses includes email, calendaring, OneDrive for Business, Office Online, and Sites.  These features will be released to Clemson University students, faculty, and staff over time.

Yes.  Mac Operating System 10.6 or later

Microsoft Office is a productivity suite that includes common desktop applications like Word, Excel, and PowerPoint.  "Office 365" refers to a subscription-based service that includes access to Microsoft Office applications plus other services that are enabled over the Internet, such as OneDrive for Business and OneDrive.  Office 365 is a cloud-based service that allows access to these features from anywhere and on many devices.  Office 365 apps and online versions provide “light weight” versions of Microsoft Office which means that only the most-used features are available.

Office Online is an online Microsoft Office suite which allows you to create and edit files using web-based versions of Word, Excel, PowerPoint, and OneNote.  Office Online provides "light weight" versions of Microsoft Office, which means that only the most-used features are available.

The latest version for Windows is Microsoft Office 365  which includes Word, Excel, PowerPoint, Access, Outlook, Publisher, OneNote, and OneDrive.  The latest version for Mac OS X is Microsoft Office 365, which includes Word, Excel, PowerPoint, Outlook, and OneDrive.

Yes.

Students

If you do not have Microsoft Office installed on your system and you would like it installed, go to download.clemson.edu to download and install.

Faculty and Staff

Microsoft Office is available to all Faculty and Staff – for installation on both campus and personal machines.  Please follow the following guidelines:

University owned computers

If you do not have Microsoft Office installed on your system and you would like it installed, then contact your College consultant for installation assistance.

Personal & Off-campus computers

If you do not have Microsoft Office installed on your system and you would like it installed, go to download.clemson.edu to download and install Microsoft Office.

No, if you have Microsoft Office installed, you can save files directly from Office applications to your OneDrive library.  However, you do not need Microsoft Office to use the OneDrive for Business or Office Online.  

No. Your subscription to Office 365 is contingent on your association with Clemson University. After you leave Clemson University, your Office 365 subscription, including Microsoft Office, will expire.

Yes. You can purchase Microsoft Office or Office 365 when you leave Clemson University, but due to separation from Clemson University, educational discounts may not apply. Microsoft Office can be purchased at most retail consumer electronics stores. For more information, visit http://office.microsoft.com. You may not be able to retain any data saved in the Clemson version of Office 365.

Yes. Office 365 can be used on iPad, iPhone, Android, and Windows Phone devices. Office 365 apps and online versions provide “light weight” versions of Microsoft Office which means that only the most-used features are available.

 If you have an iPhone, iPad, or iPod please click here. If you have an Android device, please click here.

You can view, create, and edit documents with touch-friendly Word, Excel, and PowerPoint apps on your iPad. You can download and use these apps on your iPad for free with a valid Microsoft Office 365 account. Office 365 apps and online versions provide “light weight” versions of Microsoft Office which means that only the most-used features are available.

If you previously created a OneDrive account using your Clemson username@clemson.edu as the user name, it is possible to keep that account separate from your Clemson account. When logging in, if you use a Clemson email address and have a personal account, it will give you a choice of "Work or school account" or "Personal account". It is recommended that you do not use your Clemson email with a consumer account to avoid this situation.

An Office 365 (Business) account will be automatically created for your Clemson exchange account. The biggest problem is identifying which account you are using at a given time. While this may not be an insurmountable problem, you may find that it’s irritating or confusing to have to change accounts or determine which one you are using at a given time.

You can access your Office 365 account by navigating to portal.office.com, enter your Clemson University email address. You may then see a sign-in screen that requires your Clemson username and password.

You can sync your OneDrive library to your computer, and then access your library files in Windows File Explorer or Mac Finder instead of in a web browser. 

The storage is unlimited but you can only sync up to 300,000 items in your OneDrive, including folders and files. The storage is unlimited but you can only sync up to 300,000 items in your OneDrive, including folders and files

OneDrive upload size limit is 250 GB. This may depend on your Internet connection.

It is similar to any other backup vendor and ultimately you need to trust someone. Your Office 365 account is subject to legal access by Clemson University while the Personal Office 365 account is not. However there are Terms Of Service for that account which need to be accepted (not necessarily read or understood) to use the product.

While the Clemson University legal office has found the Terms Of Service acceptable for use by Clemson University Faculty, Staff and Students, similarly to our previous license, that may not be appropriate for individuals in certain situations. For example work outside the purview of Clemson University (fiction or non-fiction) may require purchase of an additional license.

OneDrive Online recycle bin has two stages. First-stage Recycle Bin and Second-stage Recycle Bin – the files or folders will not be available to restore from either recycle bin once it has been 90 days since the files or folders were first deleted. Once you empty the first-stage recycle bin then the items in it will go to the second-stage recycle bin. You can see the date that the files or folders were first deleted no matter which recycle bin they are in. Ninety days from the deleted date the file will not be recoverable.

While access to OneDrive is always limited to your Internet connectivity, Clemson University’s relationship with Microsoft will be maintained and likely grow with an increase in future capabilities and greater security.

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