OVERVIEW: Zoom VDI Plugin
A special Zoom VDI client and local plugin are required to take full advantage of Zoom in CUApps and SecureVDI. The Zoom VDI client will be provided as part of Citrix, but you will need to install a local plugin.
Zoom Plugin Download
The Zoom plugin requires the use of Citrix Workspace client for optimizations to work. This is not compatible with HTML workspace. Zoom plugin is available from Zoom at https://support.zoom.us/hc/en-us/articles/360052984292. Download the appropriate version for your OS. You will be required to close Citrix Workspace to install plugin.
Once the plugin is installed and you are connected. Zoom VDI client will redirect audio/video to be processed by local hardware, but appear inside the VDI. You can verify it is working by going to settings -> statistics.