OVERVIEW: Zoom VDI Plugin


A special Zoom VDI client and local plugin are required to take full advantage of Zoom in CUApps and SecureVDI.  The Zoom VDI client will be provided as part of Citrix, but you will need to install a local plugin.

Zoom Plugin Download

The Zoom plugin requires the use of Citrix Workspace client for optimizations to work.  This is not compatible with HTML workspace.  

OS Download
Windows https://zoom.us/download/vdi/5.16.10.24420/ZoomVDIUniversalPluginx64.msi?archType=x64 
Mac https://zoom.us/download/vdi/5.16.10.24420/ZoomVDI_5.16.10.universal.pkg 
Other Use Universal installer 5.16.10
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063810#collapseweb64 

Verify

Once the plugin is installed and you are connected.  Zoom VDI client will redirect audio/video to be processed by local hardware, but appear inside the VDI.  You can verify it is working by going to Zoom, then settings -> statistics -> VDI tab.



Article ID: 1982
Created: January 5, 2021
Last Updated: January 9, 2024
Author: Sam Beckler

Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=1982