Over 300 classrooms on Clemson's campuses have a camera system installed produced by Vaddio. These rooms have a single camera, 2 'golf ball' microphones and a remote control. Equipped rooms are listed on the following webpage: https://ccit.clemson.edu/support/faculty-staff/classroom-technology/blended-learning-enabled-classrooms/

Troubleshooting Tips:

Look at the light on the camera. Please click the color below:


Purple Light	Blue Light	Red Light

Purple Light

A purple light means that the camera is powered off.

Press the green 'Power On' button on the Vaddio remote control

Blue Light

A blue light means that the camera is operating normally.

If you are having issues with the camera, please review the steps below:

Zoom does not see the camera	Check the camera settings in Zoom to verify that the 'ConferenceSHOT AV' is selected.
Zoom audio does not work	Check the audio settings to verify that 'Echo Cancelling Speakerphone (ConferenceSHOT AV) is selected for Microphone. Speaker settings will vary by room, but are typically listed as 'Crestron'.
Clicking on Presets doesn't work or can't move camera.	This is normally caused by the remote being set to something other than 'Camera 1'. To resolve, press 'Camera Select 1' on the remote control.

A red light means that the microphones or camera is muted. A red light may appear on the camera or on the microphones.

To unmute the camera or microphones, press 'Mic Mute' on the remote and verify that the light on the camera is now Blue.