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Kronos Configuration

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Kronos software is used to submit time and leave at Clemson University. This software is accessed through the web and not installed on your computer, so you do not need to worry about the version of Kronos. However, the browser that you use to access Kronos must be within the range of acceptable versions. Flash is no longer used for Kronos.

ACCEPTABLE VERSIONS AND HOW TO CHECK YOUR VERSIONS

You can check your version of Java and the version of the browser that you are currently using at versioncheck.clemson.edu. Acceptable versions for Kronos and other Clemson systems can be found at the bottom of the Version Check page. More information on Kronos compatibility can be found on the Human Resources website.

GETTING HELP WITH VERSIONS

  • If you don’t know how to check the version of your software, simply open a support ticket by sending an email to ithelp@clemson.edu.  A support consultant will contact you in return.
  • If you have an out-of-date version of software as compared to the versions listed in this section and don’t know how to change your version, open a support ticket by sending an email to ithelp@clemson.edu and include the URL of this webpage. A support consultant will contact you.
  • If you find any of this information about software versions to be out of date or inaccurate, please report it by opening a support ticket by sending an email to ithelp@clemson.edu and include the URL of this webpage.

ADDITIONAL TIPS FOR LOGGING IN TO KRONOS

  • Log in to Kronos at: https://clemson.kronos.net
    • The User Name is your primary Clemson University username in all lowercase.
    • The password is case sensitive, meaning, it must exactly match your Clemson password combination of uppercase and/or lowercase letters.
    • Bookmark this link that you see above, not the URL you get after you log in.
    • If you are off the campus network, but connected to the Internet another way, you must run VPN (Virtual Private Network) to connect to Kronos from off campus. Click here for instructions on downloading and running VPN.
    • If you are able to successfully log in, you will see your primary Kronos screen showing the My Information Tab and the Supervisor Tab.
  • If you are still having trouble logging in using the above information, try the following:
    • Clear your browser’s cache by following instructions located at: http://www.wikihow.com/Clear-Your-Browser’s-Cache.
      • From this screen, select your browser type, i.e., Internet Explorer 8, which will take you to step-by-step screen shot instructions.
    • Close your browser, re-open, and then try to log in again. If you are still having issues after that, try restarting your computer as well.
  • If you are still having trouble logging in, open a support ticket by sending an email to ithelp@clemson.edu or call 864-656-3494.

 

Kronos Configuration