Articles Search Results

CISCO 8845 IP PHONE USER REFERENCE    VOICEMAIL FUNCTIONS   First Time Enrollment If you have multiple lineso Press the line button of the extension desired Press the Messages button. Enter your default PIN (2580852) then # Follow the prompts,... Read More

CISCO UNIFIED COMMUNICATIONS SELF-CARE PORTAL User Guide for Version 11.5 The Unified Communications Self‐Care Portal allows users to configure personal settings for their associated Cisco Unified IP Phones and Jabber applications.  Users can... Read More

FREQUENTLY ASKED QUESTIONS ABOUT YOUR OFFICE PHONE: Do I need to dial 9 to place an external call? No, you do not. You may dial the phone number without dialing 9. Do I need an access code to place a long-distance call? No, you do not. You can place... Read More

You can use your VOIP phone to call into Webex or zoom meetings.  Currently it will not work for Microsoft Teams meetings.  The VOIP phone will join as a guest.  You can use your computer to be the host, and use the phone for your audio and/or... Read More

If you need to access the Internet on your laptop or other device and there is no available wifi, you might be able to use your phone's Internet access to do it.  It depends on your phone and your cellular data account.  Many phones and data... Read More

To forward all calls from an analog phone to a home, or mobile phone please follow these steps: Administrative calls may be forwarded to local numbers (864 area code) Call Forwarding: Activate: Lift handsetDial 114Dial the extension number to which... Read More

If you need to register a device on the network, here is a long list of devices (including gaming systems, tablets, phones, and computers) and how to find the Mac address: https://services.northwestern.edu/TDClient/30/Portal/KB/ArticleDet?ID=1351  ... Read More

If you are a victim of a theft on campus, the first step you should take is to report it to the campus police by calling (864)656-2222. From there, the police will be able to work with CCIT security to try to locate your device if it has been... Read More

The CCIT Support Center will have Duo D-100 hardware tokens available for $20 plus $1.40 tax. These devices are the preferred alternative to a mobile device or phone because they will work for any situation or application. In the event a student or... Read More

If you need to make changes to your records in the directory/phonebook, please follow the instructions below. Updating your work address, work phone, or job title These records come directly from HR. To update them, please contact HR by... Read More