Canvas: Storage quota and deleting files

Courses have a 2.6 GB storage quota.
Individuals have 524 MB storage quota.

FILES USED IN ASSIGNMENTS

• Submission Type:
  
  • File Upload Inserted: Not counted against quota since file is stored externally.
  • Image files inserted into a text submission (Rich Content Editor) must be uploaded to Canvas first and are counted against quota. After submission, user should delete file and recover space.

 
FILES USED IN DISCUSSIONS

• Submission Type:
  
  • Attached: Selected file is uploaded into Canvas account and attached to Discussion. File is counted against quota.  User should delete file and recover space after submission.
  • Inserted: If file is not in individual's Canvas account the selected file will be uploaded and inserted into the Rich Content Editor and is counted against quota. User should delete file and recover space after submission.

 
INSTRUCTIONS TO DELETE FILES STORED ON CANVAS

1. Log in to Canvas.  
   2. Click on Account.
   3.  Select Files. (Note: Files that have been submitted as part of an assignment cannot be deleted.)
   4.  Locate file to delete.
   5.  Click on 3 vertical dots.
   6.  Select Delete.
   7.  Select OK in confirmation popup.
    
   NOTE: Do not store any large videos or PowerPoint files in Canvas.  Here are some options:

• How to Compress images in PowerPoint before uploading them. 
• Store PowerPoint in cloud storage (Box, OneDrive, Google Drive) and link it to the course.
• Store videos in Kaltura and link to the course.

 
If you have more questions, email iTHELP@clemson.edu or call 864-656-3494.
 

Article ID: 890
Created: September 24, 2019
Last Updated: November 21, 2023
Author: Laurie Sherrod

Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=890