INSTRUCTIONS TO FIND MODEL AND SERIAL NUMBER OF A LENOVO COMPUTER
If your computer will not turn on, try looking on the outside of your computer for a printed label. This sample is for one type of Lenovo - yours could look different. Look after S/N for your serial number.
If your computer still runs, go to http://support.lenovo.com. Hover over the PC section and click on Detect Your Product.
You will be directed to this page:
To go directly to Lenovo Find my product or serial number: https://pcsupport.lenovo.com/us/en/solutions/find-product-name
One more way to find your serial number:
In the Windows Operating System, search for Command Prompt. Open it and type: wmic bios get serialnumber in the command window and press Enter to get the serial number.
Once you have your serial number, you can look up your warranty:
Go to the Lenovo warranty look up page: https://pcsupport.lenovo.com/us/en/warrantylookup
To complete a Cherwell laptop support form, for the laptop serial number pictured above, you would fill out the form like this:
Make: Lenovo Thinkstation
Model: 30A....00 (the entry beside Machine Type Model)
Serial Number: M...0F (the entry beside Serial Number)
If you have more questions about this, email ITHELP@clemson.edu or call 864-656-3494.
Article ID: 813
Created On: Wed, Sep 11, 2019 at 10:11 AM
Last Updated On: Wed, Sep 11, 2019 at 1:21 PM
Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=813