HOW TO FIND A DELL MODEL, SERIAL NUMBER, AND WARRANTY INFORMATION
If your Dell computer is not working, look for a label that has the serial number.
On most Dell computers, the Dell Service Tag is the serial number or ST. On a desktop, the label is probably located on the back of the computer case, but can also be located on the top or side of the system. On laptops, it is usually on the bottom, but look at the rest of the outside of the computer if you cannot find it. It can also be under a flip tab. It will contain information like this:
If your Dell computer will not turn on you can go to the link below on another computer and fill in your service tag to find out about your warranty.
IF YOUR DELL COMPUTER IS WORKING, FOLLOW THESE STEPS.
If your Dell computer is working, follow these steps.
Go to https://www.dell.com/support. If you know your computer's Service Tag, ST, Serial Number, or other identifying information, type it in the box. Or you can click Detect This PC and your laptop will be identified and you can look up information like warranty or specifications.
If you select Detect This PC you will see something like this. You may click on View Details if you want more information.
To complete a Cherwell laptop support form, you may select as follows on this laptop:
Make: Dell Latitude
Model: 5480/5488
Serial Number: the entry beside Service Tag
Another way to find a computer serial number is to search for Command Prompt from your Windows search and then start the Command Prompt.
Type in wmic bios get serialnumber and press enter. Your serial number should be displayed.
If you have more questions, email ITHELP@clemson.edu or call 864-656-3494.
Article ID: 799
Created: September 10, 2019
Last Updated: February 27, 2024
Author: Laurie Sherrod
Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=799