If you find that clicking directly on hyperlinks from a .docx file are not working correctly and you are getting error messages, firstly, check if manually copying and pasting the link will work.
If so, then it is not an issue with the link itself but rather an issue with how Microsoft Word handles links.
The workaround to fix this issue can be found here: https://support.microsoft.com/en-us/help/218153/error-message-when-clicking-hyperlink-in-office-cannot-locate-the-inte
Article ID: 581
Created: August 1, 2017
Last Updated: August 16, 2017
Author: Faye Buckley
Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=581