Repeatedly Prompted to Update Information


When logging into a Clemson system, you may be presented with a screen that includes this:

While this may appear to be a request to reset your password, it is actually referring to your information that Clemson has, such as address and emergency contacts. Employees are required to update this information or confirm that the current information is correct once per year. Students are required to update and/or confirm this information three times per year (once per semester). You are not required to reset your password.

 



Article ID: 543
Created: May 24, 2017
Last Updated: March 18, 2025
Author: Christopher Nixon

Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=543