HOW TO: Open RDP files on systems running the Anniversary Update

Problem:

After manually upgrading Windows 10 to the Anniversary version, even though Remote Desktop Connection functions, created ones will not.

Solution:

1. Type display in the search box.
2. Select Display Settings.
3. You’ll see a text in red “A custom scale factor is set”.
4. Click on the text underneath “Turn off custom scaling and sign out”.
5. Sign back in.
6. MSTSC should now work and RDP file passed as a parameter.

Article ID: 455
Created: September 21, 2016
Last Updated: July 11, 2017
Author: Faye Buckley

Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=455