How to set up Touch ID for Duo

If you have an Apple device with Touch ID (touch or facial recognition), you can set it up to log in to Clemson Duo web pages with Touch ID instead of a tap on your phone.  Here are the instructions to set it up.

Go to https://2fa.clemson.edu

Select Manage Devices.

Red rectangle around Manage Devices


Open Universal prompt.

Red arrow to Open the Universal Prompt


Select Other options.

Check for a Duo Push


On Other options to log in, select Manage devices.

Red arrow to Manage devices


Select Duo Push.

Red arrow to Duo Push


Select Add a device.

Red arrow to Add a device


Select Face ID / Touch ID.

Red arrow to Face ID / Touch ID


On Set up Face ID / Touch ID, click on Continue.

Red arrow to Continue


On Use Touch ID to sign in, touch the button on your device (or center your face)

Use touch id to sign in

 

On Added Face ID / Touch ID, click on Continue.

Red arrow to Continue


Now you will see iCloud Keychain or a new device on your list of Duo devices.

Red arrow to iCloud keychain

You may rename the new device if you want.

Now when you log in to a Clemson Duo enabled web site you can use your fingerprint, facial recognition, or a PIN to log in instead of getting a Push to your phone.

If you have questions about this, email ITHELP@clemson.edu or call 864-656-3494.

 


Article ID: 3271
Created: August 16, 2024
Last Updated: August 21, 2024
Author: Laurie Sherrod

Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=3271