How to set up Windows Hello for Duo

Here are instructions to set up Windows Hello for fingerprint, facial recognition, or PIN to use instead of using a phone for DUO authentication for Clemson web pages.

Go to https://2fa.clemson.edu and select Manage Devices.

Select Open Universal Prompt.

Select Other Options.

Red arrow to Other options

Select Manage Devices.

Red arrow to Manage devices

Select Duo Push or other option to Verify your identity before managing devices. Agree to it on your phone or other method.

Red arrow to Duo Push

Select Add a device.

Red arrow to Add a device

Select Windows Hello.

Red arrow to Windows Hello

When prompted, you will enter your PIN, face, or fingerprint. Then click Continue.

Red arrow to Continue

It may say "Passkey saved", click OK.

Red arrow to OK

It may say "Added Windows Hello". Click Continue.

Red arrow to Continue

Now in your 2fa devices, you will see one named Windows Hello. You may change its name if you like - or leave it.

In the future, when accessing a web page that requires Duo, select Other Options, Windows Hello and it will ask for your Windows Hello verification instead of a phone.

Article ID: 3257
Created: August 14, 2024
Last Updated: August 20, 2024
Author: Laurie Sherrod

Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=3257