my.Clemson FAQ


  1. Download the latest version of my.Clemson from the App Store
  2. Tap the ID icon on the top right, or tap the profile photo and choose “Mobile ID”
  3. Follow any prompts to log in and approve the Duo request
  4. Tap on the “Add to Wallet” button and follow the instructions
To register your device and for further instructions, visit https://ccit.clemson.edu/cybersecurity/how-to/duo-authentication/ .
  1. Open Wallet app on your iPhone
  2. Scroll to the TigerOne Mobile ID and select it
  3. Tap on the options button in the top right corner
  4. Scroll down and tap on “Remove This Card”
  1. Open Watch app on your iPhone
  2. Select “Wallet & Apple Pay”
  3. Scroll to the TigerOne Mobile ID and select it
  4. Scroll down and tap on “Remove This Card”
If you lose your device and cannot remove your TigerOne Mobile ID, visit iCloud.com , select Account Settings, select the lost device, then on the Apple Pay section select Remove All. This action will remove all cards from your Apple Wallet on that device (not just your TigerOne Mobile ID)
TigerOne Mobile ID will only be available on one iPhone and a watch paired to the phone using the same iCloud account.
Visit the TigerOne Mobile ID FAQs at http://www.clemson.edu/campus-life/tigerone/mobile-id.html or contact the TigerOne Office at TigerOneCard@clemson.edu.
  • TigerOne Mobile ID is only supported on iPhone SE, iPhone 6S and later running on iOS 13.0 and later
  • Apple watch series 1 and later running on watchOS 6.0 and later
Check if your device supports TigerOne Mobile ID by referring to the TigerOne Mobile ID supported devices FAQ.
  1. Click on the Map module
  2. Click on the arrow in the upper right hand corner of the Map frame to toggle the Map menu
  3. Type the name of the building in the search bar to find the building
  4. Click on the name of the building to be taken back to the Map to view the location Pin for the building and the pop-up window with the building information.
  1. Login to Canvas using your Clemson username and password.
  2. Click on the tab titled "Courses" on the left side of the screen.
  3. A list of your courses that you’re actively registered for will appear.
  4. Click "All courses" to view all courses or select one course to view.
  1. Click on the Transit module
  2. Click on the Tiger Transit Request link
  3. Login and complete a profile, fill out your ride request
  1. Click on the Academics module
  2. Click on Lab Finder link to view the information
  1. Click on the Athletics module
  2. Pick a sport and click on the link
  3. Choose either News, Schedule, or Results tabs
  1. Click on the Map module
  2. Click on the arrow in the upper right hand corner of the Map frame to toggle the Map menu
  3. Under each category, pick the points of interest relevant to your needs
  4. Switch back to the map to see the pins of the chosen point of interest
  5. Click on the individual pins on the map to review additional information
  1. Click on the Directory module
  2. Type in the name, username, or phone number of the user to search
  3. Pick from the list of users found in the directory based on the search terms
  4. Log in to be able to see a more detailed page of information on the user
  1. Click on the Directory module
  2. Click the ’Advanced Search’ button
  3. Fill in the form with the appropriate information
  4. Click ’Search’ in the bottom right corner
  1. Click on the Campus Life module
  2. Click on Social Media link
  3. Pick from the list of posts made by the chosen Twitter page
  4. Clicking an individual Twitter link will take you to its Twitter page
  1. Click on the News module
  2. Pick from the list of news types
  3. Click on an article to be taken to a new window displaying article’s full content
  1. Click on the Events module
  2. Either search for an event by name or select the intended audience group
  3. Select an event
  4. Click the Add To Cal button at the top to download the event and add it to your schedule.
  1. Click the Safety module
  2. Click on the number most relevant to your emergency
  3. The phone number will automatically be dialed after answering a prompt message.
  1. Click on the Campus Life module
  2. Select a dining hall from those listed under the Dining Hall section.
  3. Menus will be opened in another page.
  1. Click on the Campus Life module
  2. Under Recreation, select Fitness Classes.
  3. Select a class from those listed.
  4. Click on the Add To Calendar button at the top to download the class to your calendar
  1. Click on Campus Life module
  2. Click Appointments under Redfern Health Services
  3. The Appointment Line phone number is provided for users to call to make their appointment.
  1. Click on Campus Life module
  2. Select Social Media under Media heading.
  3. Scroll down to Clemson Media, there users can select either Instagram or Flickr
  1. Click on Campus Life module
  2. Select Social media under Media.
  3. Scroll down to Clemson Media, there users can select YouTube to view Clemson videos.
  1. Click on Campus Life module
  2. Select Webcams under Media
  1. Click on Campus Life module
  2. Under Quick Links, select Traditions
  1. Click on Campus Life module
  2. Under Media, click on WSBF Student Radio
  3. Click the play button to start streaming the radio to your device
  4. Click on one of the three Quality options to adjust for your connection speed
  1. Click on Profile Silhouette
  2. Log in if you haven’t already
  3. Select Addresses
  4. Select the address you wish to change from the list of addresses provided
  5. Click on the Edit button at the bottom and fill out the form with correct information
  6. Click Save
  7. Users should receive an email informing them of the change.
  1. Click on your Profile Silhouette
  2. Log in if you haven’t already
  3. Click on Phone Numbers
  4. Select the phone number you wish to change from the list provided.
  5. Click on the Edit button to either change the number or adjust visibility settings.
  6. Click Save.
  7. Users should receive an email informing them of the change.
  1. Click on your Profile Slhouette
  2. Log in if you haven’t already
  3. Select TigerOne
  4. Click the current setting for your photo under Privacy/Visibility Settings.
  5. Select desired setting from the list provided and select Save.
  6. Users will receive an email informing them of the change.
  1. Click on your Profile Silhouette
  2. Follow the Emergency Contacts link
  3. Either click on the arrow across from one of the contacts to edit, or follow the Add New Contact link
  4. Fill out the form with the correct information and click Save
  1. Click on the Academics module
  2. Click on the Libraries link
  3. Click on the Search Catalog link
  4. Enter your search term in the Library catalog search field and press enter or click Search button
  1. Click on the Map module
  2. Click on the arrow in the upper right hand corner of the Map frame to toggle the Map menu
  3. Click on Parking from the list of category options 
  4. Select Metered Permit to display metered parking locations and current capacity for each location
YouTube Video
  1. Click on the Map module
  2. Click on the arrow in the upper right hand corner of the Map frame to toggle the Map menu
  3. Click on Bus Routes from the list of category options
  4. Select the desired route to display bus locations and relevant stops
  5. Click on the desired bus stop to display approximate arrival time
  6. Click on the bus tracking icon to display current capacity. 
YouTube Video
  1. Click on the Map module
  2. Click on the arrow in the upper right hand corner of the Map frame to toggle the Map menu
  3. Click on Gameday Restrooms from the list of category options
  4. Select the desired restroom to display location on the map
  5. In the gray bar at the bottom of the screen click on the directions icon to access navigation to the selected restroom location
  1. Click on the Campus Life module
  2. Click on Fike Availability under the Recreation category
  3. Select the desired area category to view current capacity for specific areas
YouTube Video
  1. Click on the Map module
  2. Click on the arrow in the upper right hand corner of the Map frame to toggle the Map menu
  3. Click on Gameday Parking from the list of category options
  4. Select the desired lot to display location on the map
  5. In the gray bar at the bottom of the screen click on the directions icon to access navigation to the selected lot location
  1. Click on the Campus Life module
  2. Click on Tiger One under the Quick Links Category to open the Tiger One web interface
  3. Click on the accounts option at the top of the page and navigate to either Balances, History, or Statements
  1. Click on the Map module
  2. Click on the arrow in the upper right hand corner of the Map frame to toggle the Map menu
  3. Click on Vending Machines from the list of category options
  4. Select the desired vending machine to display location on the map. Note that the closest location will be the first one in the list
  5. In the gray bar at the bottom of the screen click on the directions icon to access navigation to the selected vending machine location
  1. Click on the Map module
  2. Click on the arrow in the upper right hand corner of the Map frame to toggle the Map menu
  3. Click on Printers from the list of category options
  4. Select the desired printer to display location on the map
  5. In the gray bar at the bottom of the screen click on the directions icon to access navigation to the selected printer location
  1. Click on the Map module
  2. Click on the arrow in the upper right hand corner of the Map frame to toggle the Map menu
  3. Click on Accessible Entryways from the list of category options
  4. Select the desired entryway to display location on the map
  5. In the gray bar at the bottom of the screen click on the directions icon to access navigation to the selected entryway location
  1. Select the Academics Module
  2. Select Academic Calendar
  3. Select the desired semester (i.e. Fall 2016) from the dropdown boxes on the top right of the module
  4. Select the Calendar or G icon to add an event to your iCalendar or Google Calendar
  5. Select "Add Semester to iCal" or "Add Semester to Google Calendar" to add the entire semester to your Calendar
  1. Select the Employees Module
  2. Select Travel Reimbursements
  3. Select Online Travel Reimbursement
  4. Select either Out of State or In State (whichever is appropriate for your request)
  5. Fill in the Travel Reimbursement request form and select Continue
  6. Edit Mileage, Meals, and Expenses fields to reflect money spent during travel
  7. Select Submit, Delete, or Save Draft.
  8. Return to the Travel Reimbursements page and select View My Requests to view your existing requests.
  1. Select the profile square in the top right corner
  2. Select Login
  3. Login with your Clemson username and password
  4. Select your profile picture in the top right corner
  5. Select My Profile
  6. Select Name
  7. Select Manage Preferred Name
  8. Select Edit
  9. Agree to the terms of the Clemson University Proceedure on Preffered First Name
  10. Enter your preferred first name in the text field
  11. Select Save


Article ID: 252
Created On: Wed, Apr 22, 2015 at 3:07 PM
Last Updated On: Wed, Oct 30, 2019 at 11:31 AM

Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=252