How to add a shared mailbox in Outlook on the web

HOW TO ADD A SHARED MAILBOX IN OUTLOOK ON THE WEB

If you want to monitor the email from your primary mailbox and the shared mailbox at the same time, use this method. After you complete this task, the shared mailbox and its folders are displayed in the left navigation pane each time you open Outlook on the web.

1. Sign in to your account in Outlook on the web.
2. For Exchange Online mailboxes, hover your mouse over Folders in the left navigation pane, click on ...  and then choose Add shared folder. 

If you have more questions, email ITHELP@clemson.edu or call 864-656-3494.

Article ID: 2451
Created: November 10, 2021
Last Updated: May 1, 2024
Author: Laurie Sherrod

Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=2451