TigerOne GET App for Android

Your TigerOne Mobile ID on your Android device works anywhere you use your plastic card. After adding your TigerOne Mobile ID to your device through the GET app, simply tap your TigerOne Mobile ID at readers on and off campus for access to residence halls, dining locations, campus recreation facilities, libraries, retail locations and more!

Not all Android devices will work with this. They must support NFC. You will need to go to your phone's Settings, Connections and make sure NFC is turned on. (Note: not all Android phones have NFC. If your phone does not, you may not be able to use this app.)

HERE ARE THE INSTRUCTIONS TO GET STARTED

1. You will need to make sure you have a photo on file with TigerOne. Click here to check.

2. Visit the TigerOne Online Office to select your mobile device type and upload your photo. 

3. On your supported device, download the Cbord GET Mobile app from the Play Store.

4. Open the GET app and select Search All Institutions.

5. Select Clemson University from the school list.

6. Log in using your Clemson credentials, and then complete the DUO authentication.

7. Create a PIN.

8. Select Add ID to Phone.

9. Agree to the Terms and Conditions of use. The app will first display Mobile ID added [not ready] then Mobile ID enabled. Your Android phone is now ready to be used in place of your ID card.

10. The ID will now be provisioned to your device. Do not delete the GET app. If you delete the app, the ID will be removed as well.

11.  To learn more, g'o to https://t1online.app.clemson.edu/credentials/mobile.  Click on Android.

Click on Confirm.

It will ask you to visit the Android support page.

That page will look like this:

NOTES 

• Your device does not need to be unlocked, but the screen should be “awake.” Ensure NFC is turned on. Android devices can vary in the placement of the NFC antennae. Tap the top of the phone to the reader. If this does not work, tap the back body of the phone to the reader. Some devices require the user to log in to the GET Mobile app once daily in order to utilize the ID.

 
TIPS

1. Compatible on most Androids with NFC
2. Not compatible with Android watches
3. If the user has a new phone and needs to change devices:
   • Add the GET app on the new device.
   • Log in following the steps on Setup.
   • Select Add ID to phone.
   • Select Accept and Install on the Warning prompt. The warning prompt simply states that the ID will be removed from the old device if they proceed. 

If you have more questions about this, email ITHELP@clemson.edu or call 864-656-3494.

Article ID: 2241
Created: June 9, 2021
Last Updated: January 28, 2025
Author: Laurie Sherrod

Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=2241