How do I update my local address?


This article explains how to update your local address.

Clemson users are periodically asked to review and update their personal information to ensure that university records are correct. As part of this process, your local address must be checked for accuracy.

Important: Even if your local address has not changed, you must still go through the steps of the update process to acknowledge that the address is still up to date.

Warning: Even if you are not in Clemson or the US this semester, you must set a valid local address.

 

WHAT IS MY LOCAL ADDRESS?

 

HOW DO I FORMAT MY LOCAL ADDRESS?

To ensure that your address can be validated, please ensure that it follows the format our system can read.

Important: On-campus residents should get the address of their dorm or apartment from the my.Clemson map.

On line 1, enter the physical address of your place of residence, including only the house/building number and street name. DO NOT include the name of your apartment complex, dorm building, or neighborhood.

On line 2, include your building, apartment, and/or room number.

List your city, state, and ZIP code as you would on an envelope. 

 

INTERNATIONAL ADDRESSES

International users are still required to provide a local address.

The fields for Address Line 1, City, Country, and Postal Code are required and should be formatted according to your country’s address format.

Warning: For international addresses, you must select your country first and then set the state to blank (select blank value at the top of the list). If your address requires a province or state, you may append the state or province to the city field like this: “City, Province".

 

HOW DO I UPDATE MY LOCAL ADDRESS?

This process differs slightly for students and employees. Please follow the appropriate instructions below.

 

For Students

  1. To get started, visit the Information Validation page.
  2. Press Begin to start the validation process.
  3. Your current local address, if one is on file, is visible at the top of the page.
  1. While you are here, please also take a moment to review your emergency contact information and CU Safe alert telephone number.
  2. To complete the validation process, press the Save button at the bottom of the page.
  3. Ensure that the information was saved:

 

For Employees

  1. To get started, visit the Local Address Self Service page.
  2. Press Edit to start the validation process.
  3. Your current local address, if one is on file, is visible on the page.
  1. Ensure that the information was saved:

 

WHY A LOCAL ADDRESS MAY BE REJECTED

Our address validation service checks your local address to ensure that it is accurate. If you see a local address error when saving, please try the below:

 

 

MY ADDRESS STILL FAILS. WHAT SHOULD I DO?

If all else fails, and you are certain the address is correct, you will need to reach out to us for support.

Please include the address in your message so we can determine the cause of the local address rejection.

You can contact the CCIT Support Center by sending a message to ITHELP@clemson.edu or calling (864) 656-3494.

 



Article ID: 1772
Created On: Thu, Aug 27, 2020 at 2:13 PM
Last Updated On: Mon, Sep 7, 2020 at 11:26 AM

Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=1772