ERROR: Software Center installation messages


Software Installation Failures

Software installation may fail for many reasons.  In the bottom software description pane you can click on the failed hyperlink for more info.  Then click the more info expansion area to see error codes.

Additional log files can be found in c:windowstemp.  All System Center based installs will generate a log file named CU_Install_Software name.log some packages may contain a more detailed log named CU_Install_software name_install.log.

Software Center Errors

0x87D00213

0x87D00324

0x87D00325

0x87D00607

0x87D01201

0x80091007

0x80041001

0x87D01106

0x87D00443

Unable to make changes to your software

Office installer returns 30066

Adobe Product install logs

Trend Micro install returned 1602

Antivirus Removal Tools

0x87D00213(-2016411117)

0x87D00324(-2016410844)

0x87D00325(-2016410843)

0x87D00607(-2016410105)

0x87d01201(-2016407039)

0x80091007(-2146889721)

0x80041001(-2147217407)

0x87D01106(-2016407290)

0x87D00443(-2016410557)

Unable to make changes to your software

Application Specific error codes

Office installer returns 0x7572(30066)

You have a corrupt Microsoft Office install.  You need to run the appropriate Fix it tool to clean the previous Office install.

Microsoft Easy Fix Tool to remove Office

Microsoft Uninstall Office from a PC Website

Adobe Product install logs

http://helpx.adobe.com/creative-cloud/kb/install-log-file-location-ccm.html

if installed with SCCM the pdapp.log file will be in c:windowstemp.  All other info on webpage is correct.

Typically an error 1603 is with the main MSI installer the cause of this is different on every computer.  Reviewing the log files is the only way to figure out why.

Install error code 2 means something went wrong with the exceptions package install.  Restart computer make sure all other applications are closed and rerun install.

Trend Micro

Trend Micro install returned 1602

Usually indicates another antivirus product was detected.

 

Antivirus Removal Tools

Norton Removal Tool

McAfee Removal Tool



Article ID: 167
Created On: Tue, Feb 24, 2015 at 3:21 PM
Last Updated On: Mon, Mar 19, 2018 at 2:23 PM

Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=167