If you are a new Clemson student with a Windows laptop, these steps will ensure your laptop is properly set up for use at Clemson and help you find important information about the Clemson computing environment.
*If videos do not load, refresh the page
DO NOT USE CLEMSON ACCOUNT ON A NEW WINDOWS COMPUTER
If you buy a new Windows computer to use at Clemson and you are logging in to it for the first time, do not use your Clemson account to sign in. Use a personal Microsoft account.
SETTING UP DUO TWO-FACTOR AUTHENTICATION
Some Clemson services, like iRoar, require you to sign in using Two-Factor Authentication (2fa) through Duo. See how to set up 2fa through Duo.
Here are instructions to get to connect to eduroam, Clemson’s Wi-Fi network.
Citrix allows Clemson users to use software that is not installed on their computers.
Click here for an article on how to install and set up Citrix.
The Company Portal is used to install most of the software you will need on campus.
Click here for instructions on how to install Company Portal.
Click here for instructions on how to use the Company Portal.
Microsoft Office is one of the many pieces of software provided to you by Clemson.
If you are opening it for the first time, you will need to sign in and set up your Clemson Microsoft Account. The important thing to remember is that you need to use your Clemson user name @clemson.edu (do not use a g.clemson.edu).
If you previously installed Office and used it using a personal or different kind of Microsoft account, click here for an article on how to change it to use your Clemson Microsoft account.
Some Clemson resources require you to be connected to Clemson’s network for access. If you are off-campus, you can still virtually connect to Clemson’s network by VPN. See how to access the Clemson network from off-campus using Cisco AnyConnect.
Clemson provides printers all over campus for students to use.
Need some more help? Don’t worry, Clemson Computing and Information Technology (CCIT) has you covered.
Click here to find out more about the ways to get help when you need it from CCIT.
If you have more questions, email ITHELP@clemson.edu or call 864-656-3494.
Article ID: 1513
Created: July 22, 2020
Last Updated: July 17, 2024
Author: Laurie Sherrod
Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=1513