HOW TO: Computer Security and Virus Protection


Perform Mac Updates 
  1. Update the software on your Mac
  2. Update OS X and apps from the Mac App Store.
  3. To check for Mac software updates, open the App Store app on your Mac, then click Updates in the toolbar.
  4. If updates are available, click the Update buttons to download and install them.

Note: For more information go to https://support.apple.com/en-us/HT201541

Perform Windows Critical Updates
  1. Open the start menu, go to All Programs and select Windows Update.
  2. Click on Check for updates on the left side of the window.
  3. Only install updates marked as Important.
    **Some updates will need to be installed alone, so you will need to perform the previous steps again. Make sure to reboot when prompted.

Note: Every couple days take a minute to power down your laptop so that it can perform updates and have a chance to reboot. 

Install and Update Virus Scanning Software

  1. Download Trend Micro from download.clemson.edu.
  2. Update Trend micro regularly.  

Contacting the Help Desk

Contact the Help Desk to let them know the status of your machine if you received a phone call or e-mail

CCIT Support Center on the second floor of Cooper Library. ITHELP@clemson.edu, 864-656-3494



Article ID: 145
Created On: Wed, Feb 4, 2015 at 1:34 PM
Last Updated On: Thu, Jun 6, 2019 at 10:22 AM

Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=145