Troubleshooting JMP Licensing Issues for Windows


When installing JMP or using it for a while, users may sometimes experience issues where their license appears to be expired. Often, the license is not actually expired as Clemson may have already renewed the license. Instead, the issue can be either the user not having the most up to date license, or the software having an issue due to an old temporary file. Here are some things to try.

If you have a Mac, click here for troubleshooting JMP licensing issues on Macs.

INITIAL INSTALLATION


LICENSE ERRORS - SOFTWARE IS ALREADY INSTALLED


LICENSE ERRORS - SOFTWARE WAS JUST INSTALLED



Article ID: 1163
Created On: Thu, Nov 14, 2019 at 10:27 AM
Last Updated On: Wed, Mar 23, 2022 at 9:04 AM

Online URL: https://hdkb.clemson.edu/phpkb/article.php?id=1163