How do I receive my.Clemson alerts via Alexa?

SUMMARY


This article describes how to enable my.Clemson alerts using the Alexa skill and manage your subscriptions. Before starting, ensure that you have enabled the skill and linked your account.

Before any notifications can be sent, you must grant notification permissions to the Clemson Alexa Skill. After you have granted permissions, you must subscribe to at least one channel to receive any alerts. Once you receive an alert, you can dismiss the alert light and listen to the alert message.

These processes are described in more detail in their respective sections below.


HOW TO GRANT NOTIFICATION PERMISSIONS

Instructions for Mobile Devices

  1. Open the Alexa app on your mobile device.
  2. Open the menu using the button in the top-left corner.
  3. Choose Skills & Games from the menu that appears.
  4. Tap Your Skills in the top-right corner.
  5. Choose Clemson University from the list. You may have to scroll down to find it.
  6. Tap the blue Settings button on the left side.
  7. Tap Manage Permissions towards the bottom of the screen.
  8. Check the box to the right of Alexa Notifications.
  9. Tap the Save Permissions button at the bottom of the screen.
  10. Close the Alexa app.
  11. Success! Permission has been granted to send the notifications. See below for how to subscribe to an alert channel.

Instructions for Desktop

  1. Navigate to the settings page of the Clemson University skill.
  2. If prompted to log in with your Amazon account:
    1. Log in using your Amazon account credentials.
    2. Return to the settings page of the Clemson University skill by clicking the link again.
  3. Tap the Manage Permissions button.
  4. Turn ON the switch for Alexa Notifications on the right side.
  5. Press Save Permissions.
  6. Close the browser.
  7. Success! Permission has been granted to send the notifications. See below for how to subscribe to an alert channel.

SUBSCRIBE TO AN ALERT CHANNEL

Alert channels exist within categories. Use the following to figure out what categories and channels are available:

  • Alexa, ask Clemson University what alert categories are there?
  • Alexa, ask Clemson University what alert channels are in [category].

To manage your subscriptions, use the following commands:

  • Alexa, tell Clemson University to subscribe to [category] [channel].
  • Alexa, tell Clemson University to unsubscribe from [category] [channel].

DISMISS THE ALERT LIGHT

When you receive an alert from my.Clemson, your Alexa device will make a chime and display a yellow light.

To dismiss the notification indicator light, ask Alexa to read your notifications like this:

  • Alexa, read my notifications.

Alexa will turn the light off and tell you which app sent the notification. If the notification was from Clemson University, follow the instructions below to hear the full alert message.

LISTEN TO THE ALERT

To hear the full alert message, ask Alexa to read it aloud like this:

  • Alexa, ask Clemson University to read my alerts.

 

If you have more questions, email ITHELP@clemson.edu or call 864-656-3494.

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