Add iPrint queue to Mac OS X
Quit Safari, and run the downloaded installer. You must quit Safari because the installer adds a plugin. Once the new iPrint icon appears in your menu bar, you are ready to continue.
The easiest way to find the correct printer is to click on the "Printer Location" tab at the top in order to sort alphabetically by location. Once you find the needed printer, click the Info button. Note the Make of the printer (scroll down if needed). You may need this info to download the driver package later. Click the printer name to install the printer.
A pop-up will warn you are opening the iPrint application for the first time. Click "Open". If you do not see a pop-up, or if the page refreshes too quickly to see it, you need to right-click on the printer link and choose "Open Link in New Tab".
If you get the error that the iPrint client is not installed, but it is installed, try a different web browser, or update your web browser.
The "iPrint Printer installation" window will probably open behind everything else. Minimize windows until you find it. Click "Install"
You should be asked to login "Realm Name CLEMSONU". Enter your Clemson userid and password. Select "Save Password". Click OK.
If you are asked to login "Realm Name Local iPrint/CUPS user account" it will not work. Possibly you need a newer client.
If you are prompted to
Click "Install Driver Package" to manually install the package it will not work yet. You must now go back to Safari and find and install the driver package for the Make of the printer. Normally, but not always, before installing a new make or brand of printer using iPrint, you need to first install the driver package for that printer. iPrint will push down a printer specific .ppd file to Mac OS but not the driver package needed by that .ppd. Mac OS normally does this automatically but not when using iPrint. To download and install the needed driver package, use the following search link and add the brand or make of printer to the search. Make sure the "Support" tab is highlighted on the search page, not "Explore" tab. IMPORTANT: do NOT simply install the first one you find. Apple keeps older downloads around for compatibility with older OSs. Find the newest one that applies to your OS X. Currently for Mac OS X 10.14 this is version 5.1 for HP and 3.0 for Ricoh.
Printer driver package search link: https://www.apple.com/us/search/printer-driver?sel=support . After installing the driver package, click the "Install Driver Package" button.
A Finder window opens with one file. Just close this window.
Back in the "iPrint Printer installation" window, click "Install"
Hopefully you are told "Printer is installed successfully". Click OK.
If you see this error instead you have not installed the printer driver package that iPrint is expecting:
Failed to install the printer. The filter(s) specified in the PPD could not be found/resolved. Go to the apple printer driver search link (above) to install the printer driver package, or try the manufacturer's website, then try again.
Try to print something to this new printer. The iPrint client should pop-up asking for permission to use the keychain. You probably want to select "Always Allow".
iPrint will soon report the document was cancelled. This is normal for our iPrint and does not indicate a problem. Some printers will hold the job and wait for you to login and release the print jobs. Others cannot do that and will simply print the job immediately.need to login the printer and release the print job.
If you have any issues installing the iPrint client, or installing the drivers for a printer, please email IThelp@clemson.edu with "iPrint" in the subject line.