Upload or Download Files in Clemson secure CUI environment in Ferry

HOW TO DOWNLOAD/UPLOAD FILES INTO OR OUT OF THE CLEMSON SECURE CUI ENVIRONMENT


PREREQUISITES

1.  Have secure file transfer software (sftp) installed on your desktop/laptop.

  • For Windows desktop/laptop, you should install the free WinSCP software from https://winscp.net/eng/index.php
  • For Mac, install Cyberduck https://cyberduck.io/download/
  • Note: the CCiT software site lists WinFTP for Windows and Fetch for Macintosh. These will also work, but Fetch is now free for only 14 days, and WinSCP is already installed on your VDI image.

2.  Be sure to understand the policies for correct handling/use of Controlled Unclassified Information (CUI).

  • CUI should never leave the protected environment with the exception of technical reports to the funding agency or other exceptions approved by the Clemson Information Security Office. Data whose status has been revised from CUI to public or other non-CUI status may leave the CUI environment; please note that only the funding program director may make this change in status, in writing.

3.  You will need to be an existing user with an account in the Controlled Unclassified Information (CUI) environment.

4.  ferry.clemson.edu provides TEMPORARY storage for secure CUI environment file ingress/egress. Files will be deleted when they are 30 or more days old.  (Scroll to the bottom of this article to see a diagram of how Ferry fits into the infrastructure.)


FROM YOUR MACINTOSH DESKTOP/LAPTOP/SYSTEM

The short story:

Protocol:

SFTP

Server:

ferry.clemson.edu

Port:

9000

Username:

ClemsonUserID

Password:

XXXX

  

1.  Start Cyberduck.

Click on the Globe icon on the left.

Arrow points to Globe icon

 

2.  Notice that the app defaults to the FTP protocol – you need to switch to the SFTP protocol by clicking on the pull down menu.

Arrow points to blue arrows on right side of screen

 

3.  Use these settings:

Protocol:  SFTP protocol

Server:  ferry.clemson.edu

Port: 9000

Username: Clemson username

Password: Clemson password

Click the Connect button.

Information listed above shows on screen

 

4.  You may see this error message – do not worry about it. Click the Allow button.     

Unknown fingerprint error

 

5.  Once you’re successfully logged in you will see your folders and files.

Your Files   

 

6.  Highlight the file you want to download. (A)

Click the action icon. (B)

Slide down to select Download. (C )

Notice the Upload option is in the same menu. (D)

Click on gear to get options 

 

7.  When you are finished, click on Disconnect.

Arrow points to up arrow on right to disconnect

 

DIAGRAM OF HOW FERRY FITS INTO THE INFRASTRUCTURE

Ferry

 

If you have more questions, email ITHELP@clemson.edu or call 864-656-3494.

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