Tech Support Program

These sets of links list all of the College Consultants in the administrative and academic areas of the University.

An Area Consultant, or College Consultant, is a member of a College or Division-level IT support group. A Lead (Area) Consultant, serves as primary representative in their areas for IT support and direction. Lead Consultants can sponsor (or remove) providers or contacts or they can delegate this authority to others in their area.

TSP Providers and are strongly encouraged to attend TSP Core Courses, at least once every two years. These courses are 60-90 minutes in length and centered around essential concepts such software licensing, campus IT policies and security, network basics, and distance education. TSPs have all the privileges and benefits of College Consultants.

Listings for departments under the Distributed Support model:

  • Listings for Customer Support Center (Located in the University Library):
    • Application Support
    • CCIT Service Desk
    • PC Repair
    • Laptop Support
    • PC and Image Management
    • Computer Resources
    • Canvas Support (Level 1)

Listings for other departments:

 

Attached Files
There are no attachments for this article.
Related Articles RSS Feed
AAH Tech Support
Added on Wed, Jul 29, 2020
CECAS Tech Support
Added on Wed, Jul 29, 2020
New Faculty and Staff
Added on Wed, Jul 22, 2020
Purchasing a Laptop
Added on Wed, Aug 12, 2020
OVERVIEW: Ticketing System for CCIT
Added on Tue, Dec 2, 2014
New Student Parents’ Information
Added on Tue, Jul 21, 2020
Retirees and Emeritus
Added on Wed, Aug 26, 2020
Laptop Recommendations
Added on Tue, Aug 4, 2020
Windows 10 Student Image
Added on Wed, Mar 23, 2016
OVERVIEW: Windows 8.1 Admin Image Software
Added on Tue, Apr 28, 2015