OVERVIEW: Laptop Service and Repair

To discover more information regarding CCIT laptop service and repair, please read the description below: 

In order for CCIT to perform services where we would have to check in your laptop (such as reimaging/reinstalling the operating system, resolving a hardware issue, or troubleshooting an issue the help desk was unable to resolve), you will need to back up your data onto some form of media outside of the computer (such as a flash drive, external hard drive, Google Drive, Clemson Box, or MS OneDrive). Once you have backed up your data, you can drop the laptop off at our support center (located at the 2nd floor of Cooper Library). If you have issues backing up your data, please visit us at the 2nd floor of Cooper Library with your backup media for assistance.  

If you have a recommended laptop (the list of recommended laptops can be seen at the following URL: 

http://www.clemson.edu/ccit/help_support/laptops/index.html): We can repair the laptop for you free of charge (provided it is still under warranty).

If you do not have a recommended laptop: 

If a non-recommended laptop has a hardware issue, we charge a hardware diagnostic fee and labor costs to resolve the issue. The Hardware Diagnostic Fee is $37.50, and labor is $75/hr. These fees do not cover the cost of parts. Operating System upgrades will cost a fee and reinstalls will also be subject to a labor fee.

Attached Files
There are no attachments for this article.
Related Articles RSS Feed
CCIT Service Desk
Added on Tue, Oct 27, 2020
Retirees and Emeritus
Added on Wed, Aug 26, 2020
OVERVIEW: Ticketing System for CCIT
Added on Tue, Dec 2, 2014
Clemson Windows Laptop Setup
Added on Wed, Jul 22, 2020
Preferred Laptop by Major for 2022-2023
Added on Wed, Jul 22, 2020
Setting Up Your Laptop
Added on Wed, Jul 22, 2020
Username, Password, and XID
Added on Tue, Jul 21, 2020
Clemson Apple Laptop Setup
Added on Wed, Jul 22, 2020
New Student Info and Contacts
Added on Tue, Jul 21, 2020
Work for CCIT
Added on Wed, Aug 26, 2020